Title: Plugin version 1.9.8.8 ignores Minimum comment length setting. Last modified: September 1, 2016 --- # Plugin version 1.9.8.8 ignores Minimum comment length setting. * Resolved [remake](https://wordpress.org/support/users/remake/) * (@remake) * [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-version-1988-ignores-minimum-comment-length-setting/) * I have it set to 2 and still your plugin wants the comment to be at least 15 (“ Your comment was too short. Please go back and try your comment again.”). This behaviour started after the plugin was upgraded. * [https://wordpress.org/plugins/wp-spamshield/](https://wordpress.org/plugins/wp-spamshield/) Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Contributor [redsand](https://wordpress.org/support/users/redsand/) * (@redsand) * [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-version-1988-ignores-minimum-comment-length-setting/#post-7522609) * Hi remake, * I’ll be happy to help. I hope you are doing well. 🙂 * If you wouldn’t mind, please double-check the settings: go into your WP-SpamShield settings, and confirm that your Minimum Comment Length setting is set to 2 and not 15? * Please remember that if you are using a page cache plugin (or a minification plugin with built-in caching), and you change _any_ settings in your site, plugins or themes (or install/uninstall plugins/themes), you will likely need to clear the plugin cache(s) (and any server caches) _and_ clear your browser cache after any of these changes in order for them to be reflected on your site. There is a helpful WordPress [dot] org article about this: [I Make Changes and Nothing Happens](https://codex.wordpress.org/I_Make_Changes_and_Nothing_Happens) * After seeing your support post here on the forum, we ran several tests and can confirm that everything is working as it should…in v1.9.8.8 the plugin is properly obeying the minimum comment length setting. * We did make some improvements to the plugin in the recent version, so it is conceivable in some rare cases that if the Minimum Comment Length was previously set to 2, it could be reset to the default setting of 15 when upgrading to 1.9.8.8. If this did happen, it would be a one-time occurrence, and if you set it to 2 again and save the settings, you would be good to go after that. It is also possible that there is something else interfering. * If you double-check the settings as I mentioned above, and clear your plugin cache(s) and browser cache, and still have the issue, we recommend that you take the following steps: 1. **The [Troubleshooting Guide](http://www.redsandmarketing.com/plugins/wp-spamshield/troubleshooting-guide/) and [FAQs](http://www.redsandmarketing.com/plugins/wp-spamshield/faqs/) are the place to start.** Please take a few minutes to work through these, as _they solve over 90% of issues users have_. (Please be sure to _follow all the steps, not just read through them_.) 2. Once you have gone through the Troubleshooting Guide and FAQs, if that doesn’t solve the issue, we’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so you should move on to the next step. 3. **Submit a support request at the [WP-SpamShield Support Form](http://www.redsandmarketing.com/plugins/wp-spamshield/support/), our main support channel for the plugin.** We have an excellent diagnostic process. * Following these steps will allow us to help you diagnose this, figure out what the root issue is, and get things working right for you. * – Scott * **_Please note that the [WP-SpamShield Support page](http://www.redsandmarketing.com/plugins/wp-spamshield/support/) is our main support venue, not the WordPress forums here, so that will always be the best way to get a quick response and resolve any tech support issues._** * Thread Starter [remake](https://wordpress.org/support/users/remake/) * (@remake) * [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-version-1988-ignores-minimum-comment-length-setting/#post-7522767) * Hi, Thank you for your response. Yes, I’m sure I had it set to 2 and it’s been more than 6 months this way. No, I don’t use any caching neither in WordPress nor in the php server. * Your comments inspired me that way that I just saved displayed settings values without doing any changes to it and it started working properly so it’s resolved now. * Thanks & regards Janusz * Plugin Contributor [redsand](https://wordpress.org/support/users/redsand/) * (@redsand) * [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-version-1988-ignores-minimum-comment-length-setting/#post-7522881) * Hi Januz, * You’re very welcome. Sounds good. * Have a good one. * – Scott Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Plugin version 1.9.8.8 ignores Minimum comment length setting.’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-spamshield_08293a.svg) * [WP-SpamShield](https://wordpress.org/plugins/wp-spamshield/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-spamshield/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-spamshield/) * [Active Topics](https://wordpress.org/support/plugin/wp-spamshield/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-spamshield/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-spamshield/reviews/) * 3 replies * 2 participants * Last reply from: [redsand](https://wordpress.org/support/users/redsand/) * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-version-1988-ignores-minimum-comment-length-setting/#post-7522881) * Status: resolved