Support » Plugin: SparkPost » Plugin uses incorrect bounce domain

  • Resolved meadows19

    (@meadows19)


    Hi.

    I have two domains set up on Sparkpost, through their website.

    sitea.com
    siteb.com

    I have two bounce domains set up too:

    bounce.sitea.com (default for the account)
    bounce.siteb.com

    I have a subaccount set up on the Sparkpost website. The subaccount only has access to siteb.com and bounce.siteb.com.

    However, the WordPress plugin sends messages using the bounce domain bounce.sitea.com, which is wrong. It should send it from bounce.siteb.com.

    It’s a problem because I have two business websites, which are not connected at all. Emails from the second business will say “mailed by First Business” which is just confusing.

    See the last section of this page for an explanation: https://www.sparkpost.com/docs/tech-resources/custom-bounce-domain/

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