Support » Plugin: Usernoise modal feedback / contact form » [Plugin: Usernoise modal feedback / contact form] Is there a way for user to recieve an email notifi

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author karevn

    (@karevn)

    Can you please clarify? When user leaves a feedback with email address provided, admin user can click his email when viewing the feedback and thus reply to the feedback.

    Hello Karevn, I wanted to know if I replied to their feedback question through my wordpress site, do they get my feedback sent to their email automatically as well?

    I am wondering if it can work like the “ Notify me of follow-up posts via email” button below.

    So instead of sending another email to their email address my response is sent to them automatically.

    Thank you.

    Plugin Author karevn

    (@karevn)

    Still not sure I do understand. Sorry, English is not my primary language.
    The latest version of Usernoise does not contain “Reply” box intentionally – I replaced it with the link to feedback author email to launch regular email client which definitely does the job of sending email the best way.

    I understand. I was hoping to see a reply notification button. This way I did not have to reply twice, once for the site and again in the email.
    Maybe that can be an option.

    Great work!

    Thank you.

    Hi, I’m not sure I can see your replacement!! The old version is more interesting I think.. :-s The point is that I cannot send a reply feedback by any means.. There is no link to reply, no button, nothing… Just the feedback and upgrade to pro… 🙂

    Any ideas?

    Plugin Author karevn

    (@karevn)

    @lecma: Yep. Use email, Luke 🙂 I removed that feature, because it did not provide a seamless “email conversation” workflow anyway and could lead to lost conversations. So now you can just click on sender’s email address that is stored in feedback and have a sensible conversation workflow using email client of your choice.

    Thanks.

    Thanks for your quick reply… Dear, I’m not sure I understand you when you say ‘sender’s email’… There is nothing there on the feedback when received… Just the feedback text and the name of the sender!! No email at all… 🙂

    Best,

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘[Plugin: Usernoise modal feedback / contact form] Is there a way for user to recieve an email notifi’ is closed to new replies.