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[resolved] -1 Displayed When Attempting to Confirm New Avatar (4 posts)

  1. Brian
    Posted 4 years ago #

    1st off -- GREAT plugin!

    We're still using version 1.37 of this plugin due to newer versions not playing well with our current WP installation.

    We've recently moved from a shared server (HostGator) to a dedicated server (also HostGator) and find that when we are attempting to upload a new avatar for an existing user there is an error in confirming the new avatar.

    Instead of applying the updated avatar to the user's account, we receive a '-1' message and the new avatar does not display.

    I've created a short video outlining the issue, which can be viewed here:


    Any assistance is greatly appreciated!

    -Brian & WomensRadio


  2. Brian
    Posted 4 years ago #

    Looks like it was an issue with GD on our new dedicated server. Resolved!

  3. romickla
    Posted 4 years ago #

    what was that issue that you had with your server? I am having the same exact problem.. a

  4. Brian
    Posted 4 years ago #

    @romickla they explained to us that "GD" needed to be setup on the server. Since it was a brand new server, many 'regular' features were not yet installed. Once (successfully) installed, all was well :)

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