Title: [Plugin: User Access Manager] getfile error?
Last modified: August 19, 2016

---

# [Plugin: User Access Manager] getfile error?

 *  [soyloquepienso](https://wordpress.org/support/users/soyloquepienso/)
 * (@soyloquepienso)
 * [16 years, 9 months ago](https://wordpress.org/support/topic/plugin-user-access-manager-getfile-error/)
 * good evening.
    Excuse my English. I have blocked certain file types. When you
   insert a pdf file in an input syntax is as follows. [http://www.mydomain.es/myblog?getfile=171](http://www.mydomain.es/myblog?getfile=171)
 * Can not get any user can download these files.
 * Any help?
 * I tested both downloads types : normal and fopen.
    I still have the same problem.
   Greetings
 * [http://wordpress.org/extend/plugins/user-access-manager/](http://wordpress.org/extend/plugins/user-access-manager/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [kinkythought](https://wordpress.org/support/users/kinkythought/)
 * (@kinkythought)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/plugin-user-access-manager-getfile-error/#post-1122975)
 * I’m bumping this rather than making a new post because I’m having the same problem.
 * I understand that I need to update the media files in my posts, but where is 
   the getfile link generated?
 * Also, is there any other option than updating every media file? I’ve turned off
   the file locking and I want to make sure I don’t tear something up simply deleting
   the htaccess file (that doesn’t sound like the right thing to do)
 *  [converting2wp](https://wordpress.org/support/users/converting2wp/)
 * (@converting2wp)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/plugin-user-access-manager-getfile-error/#post-1122979)
 * I’m having the problem, too.
 * The problem is “Error: file not found” problem when clicking a link to a protected
   file (when loggged in as administrator).
 * I’m starting a new site and didn’t create the protected posts/files until after
   I installed UAM.
 * I’ve tried –
 * o Moving my uploads directory from wp/../uploads to the default “wp/wp-content/
   uploads and making corresponding change to
    o Turning off “extra web security”
   on the domain hosted at Dreamhost (thinking that might affect the “safe mode”
   setting) o Changing to “normal” from “fopen”
 * I opened a new browser session to test after each change, and nothing seemed 
   to help.
 * And now, I seem to have broken things so that a user other than the admin who*
   is* in the authorized group can no longer see a protected post, let alone the
   protected file. [The admin can still see the post, but still gets the “file not
   found”.]
 * I’ll go back and double check — and probably reinstall — but just thought I’d
   add some support to those having the problem.
 * [http://wordpress.org/support/topic/253361?replies=6](http://wordpress.org/support/topic/253361?replies=6)
   ended without a full discussion of how the “safe mode” might be resolved.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘[Plugin: User Access Manager] getfile error?’ is closed to new replies.

 * 2 replies
 * 3 participants
 * Last reply from: [converting2wp](https://wordpress.org/support/users/converting2wp/)
 * Last activity: [16 years, 6 months ago](https://wordpress.org/support/topic/plugin-user-access-manager-getfile-error/#post-1122979)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics