Title: [Plugin: UpdraftPlus] safe_mode is off
Last modified: August 20, 2016

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# [Plugin: UpdraftPlus] safe_mode is off

 *  Resolved [cornhustlah](https://wordpress.org/support/users/cornhustlah/)
 * (@cornhustlah)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-updraftplus-safe_mode-is-off/)
 * hi,
    i am receiving this error when attempting to do a restore of a backup:
 * _DB could not be restored because safe\_mode is active on your server. You will
   need to manually restore the file via phpMyAdmin or another method._
 * phpinfo() shows that safe_mode is indeed turned “off”, so im at a loss at the
   moment.
 * any ideas on what might be wrong?
 * [http://wordpress.org/extend/plugins/updraftplus/](http://wordpress.org/extend/plugins/updraftplus/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [cornhustlah](https://wordpress.org/support/users/cornhustlah/)
 * (@cornhustlah)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-updraftplus-safe_mode-is-off/#post-3022041)
 * i just set up a new, vanilla install of WP on a different web host and have run
   into the same exact issue. on this new server i have also made sure safe_mode
   is set to “Off” before install and use of the plugin. backups work fine but restore
   process fails at the DB restoration function.
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-updraftplus-safe_mode-is-off/#post-3022203)
 * Hi,
 * Sorry for the slow reply – I didn’t realise that this forum didn’t email me automatically
   if something was posted here…
 * If you look in the source code, you can see that that error message is triggered
   by this conditional:
 * if(ini_get(‘safe_mode’)) {
    }
 * That’s it… so somehow ini_get(‘safe_mode’) is returning ‘true’ on your server.
   Can you find out why?
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-updraftplus-safe_mode-is-off/#post-3022204)
 * Ah, seems from here – [http://wordpress.org/support/topic/plugin-wp-super-cache-warning-php-safe-mode-enabled-but-safe-mode-is-off](http://wordpress.org/support/topic/plugin-wp-super-cache-warning-php-safe-mode-enabled-but-safe-mode-is-off)–
   that your web host has an illegal value in the php.ini. I’ll release a new version
   to work around that.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: UpdraftPlus] safe_mode is off’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
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 * 3 replies
 * 2 participants
 * Last reply from: [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * Last activity: [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-updraftplus-safe_mode-is-off/#post-3022204)
 * Status: resolved