Support » Plugin: Gravity Forms ConnectWise Add-On » Plugin Updates removes CW option

  • donnyb82

    (@donnyb82)


    Have noticed over the last few months that our plugin would stop functioning with aspect to the ConnectWise API function. This option would just go away like it wasn’t installed.

    Recently I found that after doing WordPress plugin updates, the ConnectWise option would be removed. This time I simply deactivated the gravity form plugin for ConnectWise and then activated it. It instantly reappeared. The settings are always intact, just the ConnectWise option goes away. I found this by receiving the normal email from the form being filled out but no ticket appearing.

    Proto Support requested I add this to this forum to see if others are having simular issues.

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