Support » Fixing WordPress » Plugin updates lead to disappearing plugins

  • This strange error first appeared a couple of months ago with a new WordPress page and now it happened again on the updated version of the same page.

    When updating a plugin the folder of this plugin is cleared. So the folder is still there, but it is empty now. The plugin stops working. To fix this I reinstalled the plugin instead of updating.
    This is not happening to all plugins, but to about three or four of them (by different developers).

    Any idea on why this is happening? Maybe something about the access rules for the folders? Thank you very much for any hints.

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  • Moderator t-p

    (@t-p)

    This is not happening to all plugins, but to about three or four of them (by different developers).

    Have you brought this issue to the attentions of respective developers, so that they can take action as appropriate?

    If you haven’t done it, my suggestion is to do it.

Viewing 1 replies (of 1 total)
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