Support » Plugins and Hacks » [Plugin: Update Notifier] I’m not receiving emails.

  • I have had update notifier installed for a while, but it never sends me emails.

    I have checked my spam filters. I even added a second address (gmail) and I don’t get it there.

    Can you add a ‘test email’ button that generates an email that is EXACTLY THE SAME as a normal email, so that I can:
    1) Verify it works immediately, instead of having to wait for something to update.
    2) Train my spam filters, if that is indeed the problem.



Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Jon Cave


    Good idea; AJAX request button added – see development version for now (, I will probably release as 1.3.1 tomorrow.


    I also didnt receive any update notice via email. Sending a test mail works fine but i didnt get an infomail about plugins that could be updated… Any ideas?

    Plugins in use:
    All in One SEO Pack
    Auto Thickbox
    Comment Form Quicktags
    Google XML Sitemaps
    Secure WordPress
    TinyMCE Advanced
    Update Notifier
    Wordpress Download Monitor

    Moderator Jon Cave


    It’s possible that the timing caused you to not get an email (i.e. Update Notifier made a check and saw no updates had been registered by WordPress, then you subsequently visited the site at which point the internal update check was triggered and updates were found).

    The best way to test Update Notifier would be to have an out of date plugin uploaded, make sure WordPress knows there are updates (so you can see the little number bubble etc.) and then deactivate -> reactivate Update Notifier and visit another page on the site. This will reset the scheduled check times starting with a check straight away and hopefully you should receive an email. (Obviously the settings need to be enabled to send updates about plugins, do this before deactivation/reactivation step)

    Okay, i tried your solution. The result is: WP is showing me the update bubble. Update notifier is active but does not send a mail. After de-& reactivating it the mail arrived. I uploaded an older plugin but hereĀ“s the same. No mail until i de-& reactivate update notifier.

    Moderator Jon Cave


    This shows that the problem was with the timing of visits to your site. Update Notifier (and the internal check for core, theme and plugin updates) are scheduled to run daily (twice-daily), but are only triggered when your site is visited. My test was to enforce a cross-over between Update Notifier’s scheduled time, the time that it is run AND the WordPress installation having known updates available.

    If you left it non-updated for another 24 hours you should receive another notification (after a visit to your site triggers the job to run).

Viewing 5 replies - 1 through 5 (of 5 total)
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