Title: Plugin Update Failed – Error Message
Last modified: August 22, 2016

---

# Plugin Update Failed – Error Message

 *  Resolved [InventLabs](https://wordpress.org/support/users/inventlabs/)
 * (@inventlabs)
 * [11 years ago](https://wordpress.org/support/topic/plugin-update-failed-error-message-1/)
 * Hi,
 * Using version 1.2.7.3. Get the following error message when updating plugin. 
   Other plugin updates were successful without problems.
 * > Updating Plugin Share Buttons by AddToAny (2/3)
   > Downloading update from [https://downloads.wordpress.org/plugin/add-to-any.1.5.4.zip…](https://downloads.wordpress.org/plugin/add-to-any.1.5.4.zip…)
   > 
   > Unpacking the update… Installing the latest version… Removing the old version
   > of the plugin… Plugin update failed.
   > An error occurred while updating Share Buttons by AddToAny: Could not remove
   > the old plugin.
 * Any ideas?
 * Thanks in advance.
 * [https://wordpress.org/plugins/add-to-any/](https://wordpress.org/plugins/add-to-any/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years ago](https://wordpress.org/support/topic/plugin-update-failed-error-message-1/#post-5936199)
 * Since you are having this issue on multiple plugins, try checking the file permissions
   on the server –
 * [https://codex.wordpress.org/Changing_File_Permissions](https://codex.wordpress.org/Changing_File_Permissions)
 *  Thread Starter [InventLabs](https://wordpress.org/support/users/inventlabs/)
 * (@inventlabs)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-update-failed-error-message-1/#post-5936499)
 * Thanks for your reply WPyogi.
 * I’ve checked. The file permissions can not be changed. I’ve also noticed something
   else.
 * Some plugins have the user name ‘Apache’ associated to them. For all plugins 
   with this username, the file permissions can not be changed. These are also the
   plugins that I’m having trouble updating.
 *  Thread Starter [InventLabs](https://wordpress.org/support/users/inventlabs/)
 * (@inventlabs)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-update-failed-error-message-1/#post-5936500)
 * Why is this?
 * What do you suggest I do?
 *  Plugin Author [micropat](https://wordpress.org/support/users/micropat/)
 * (@micropat)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-update-failed-error-message-1/#post-5936501)
 * This isn’t an issue with the AddToAny plugin, so you should contact your website
   host for support, then post a detailed new topic in one of the general forums
   if you’re still stuck.
 *  Thread Starter [InventLabs](https://wordpress.org/support/users/inventlabs/)
 * (@inventlabs)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-update-failed-error-message-1/#post-5936503)
 * Problem solved. I contacted the webhost.
 * Thank you for your advice. 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin Update Failed – Error Message’ is closed to new replies.

 * ![](https://ps.w.org/add-to-any/assets/icon.svg?rev=972738)
 * [AddToAny Share Buttons](https://wordpress.org/plugins/add-to-any/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/add-to-any/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/add-to-any/)
 * [Active Topics](https://wordpress.org/support/plugin/add-to-any/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/add-to-any/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/add-to-any/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [InventLabs](https://wordpress.org/support/users/inventlabs/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-update-failed-error-message-1/#post-5936503)
 * Status: resolved