Title: Plugin update failed
Last modified: August 22, 2016

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# Plugin update failed

 *  Resolved [SN0WKRASH](https://wordpress.org/support/users/sn0wkrash/)
 * (@sn0wkrash)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/plugin-update-failed-4/)
 * “Could not remove old version of plugin”
 * I had no problem updating other plugins during the same time period I tried to
   apply the latest update of this plugin. Any ideas?
 * [https://wordpress.org/plugins/livefyre-comments/](https://wordpress.org/plugins/livefyre-comments/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [SN0WKRASH](https://wordpress.org/support/users/sn0wkrash/)
 * (@sn0wkrash)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/plugin-update-failed-4/#post-5586652)
 * I completely removed the plugin, then installed a fresh plugin so it would be
   an updated version. Upon completion of install, it said it was successful, but
   when I tried to activate it, it pushed me to an empty page and gave this error
   message:
 * “The plugin does not have a valid header.”
 * It seems to be activated and it does seem to be working, I’ll be monitoring for
   any problems.
 *  Plugin Author [Livefyre](https://wordpress.org/support/users/livefyre/)
 * (@livefyre)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/plugin-update-failed-4/#post-5586704)
 * Hi there! Skyler from the Livefyre team here. If still seeing issues, we’d recommend
   reaching out to the Support team via support[at]livefyre[dot]com. They can maybe
   take an in-depth look at any conflicts and/or suggest troubleshooting tips given
   a bit more info, since we don’t seem to be hearing about this issue elsewhere
   at the moment.
 * Hope that helps, and sorry for any temporary issues!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin update failed’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/livefyre-comments.svg)
 * [Livefyre Comments 3](https://wordpress.org/plugins/livefyre-comments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/livefyre-comments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/livefyre-comments/)
 * [Active Topics](https://wordpress.org/support/plugin/livefyre-comments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/livefyre-comments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/livefyre-comments/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Livefyre](https://wordpress.org/support/users/livefyre/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/plugin-update-failed-4/#post-5586704)
 * Status: resolved