Title: Plugin Update Error Last modified: July 28, 2021 --- # Plugin Update Error * Resolved [donarajaghinyan](https://wordpress.org/support/users/donarajaghinyan/) * (@donarajaghinyan) * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-update-error-19/) * hello, I had a pending plugin update. after updating it my site crashed and I had to deactivate it in order to gain my site back on the front end. * Now my site looks different and i can ot access some features on the back and front end. The Redux plugin has been an original plugin with my DWT Lisitng theme, * Please help me fix the plugin conflict and gain my site back. * Thanks, Donara * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-update-error-19%2Fpage%2F2%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 12 replies - 16 through 27 (of 27 total) [←](https://wordpress.org/support/topic/plugin-update-error-19/?output_format=md) [1](https://wordpress.org/support/topic/plugin-update-error-19/?output_format=md) 2 * [fofiwe](https://wordpress.org/support/users/fofiwe/) * (@fofiwe) * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-update-error-19/page/2/#post-14712313) * [@donarajaghinyan](https://wordpress.org/support/users/donarajaghinyan/) When you install and activate WP Rollback plugin, all your plugins will have a rollback link to them. Go to Redux and click the rollback link, then select the version you want to roll it back to. WP will do the rest. It’s really simple. * Just go to the link I send a second ago and download (save) the plugin to your computer. Go to your plugins, select ‘add new, look for the file you just downloaded and install it. Then activate. * Plugin Author [Kev Provance](https://wordpress.org/support/users/kprovance/) * (@kprovance) * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-update-error-19/page/2/#post-14712444) * [@fofiwe](https://wordpress.org/support/users/fofiwe/), the point of my reply was to test a version we believe will fix the issue. Rolling back does not do that. It doesn’t help us to help you. * Thread Starter [donarajaghinyan](https://wordpress.org/support/users/donarajaghinyan/) * (@donarajaghinyan) * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-update-error-19/page/2/#post-14712454) * it worked thanks a lot 🙂 site is back so far with the old version of plugin. lets see what happenes next * Did you try downloading the Kev’s github version of the plugin? - This reply was modified 4 years, 8 months ago by [donarajaghinyan](https://wordpress.org/support/users/donarajaghinyan/). * [fofiwe](https://wordpress.org/support/users/fofiwe/) * (@fofiwe) * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-update-error-19/page/2/#post-14712464) * [@kev](https://wordpress.org/support/users/kev/) I understand. * [fofiwe](https://wordpress.org/support/users/fofiwe/) * (@fofiwe) * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-update-error-19/page/2/#post-14712469) * [@donarajaghinyan](https://wordpress.org/support/users/donarajaghinyan/) It appears there is a conflict with the code in your function.php. That is above my experience level. Reach out to the theme developers and usually, they are able to help. * Thread Starter [donarajaghinyan](https://wordpress.org/support/users/donarajaghinyan/) * (@donarajaghinyan) * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-update-error-19/page/2/#post-14712471) * Kev, I have shared a screenshot of the original error that i have been seeing. * I was not able to download the plugin from github, is there another way to get the your suggested version of it? * Thread Starter [donarajaghinyan](https://wordpress.org/support/users/donarajaghinyan/) * (@donarajaghinyan) * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-update-error-19/page/2/#post-14712475) * fifiwe – nevermind i rolled back 😀 * [fofiwe](https://wordpress.org/support/users/fofiwe/) * (@fofiwe) * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-update-error-19/page/2/#post-14712477) * [@donarajaghinyan](https://wordpress.org/support/users/donarajaghinyan/) I’m glad it worked for you. I will suggest you disable plugin auto updates, and don’t update this plugin until the update has been thoroughly tested…Just my two cents. * Thread Starter [donarajaghinyan](https://wordpress.org/support/users/donarajaghinyan/) * (@donarajaghinyan) * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-update-error-19/page/2/#post-14712493) * Thank you all, hope the issue will be solved soon for all of us 🙂 Looking for your reply Kev * Thread Starter [donarajaghinyan](https://wordpress.org/support/users/donarajaghinyan/) * (@donarajaghinyan) * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-update-error-19/page/2/#post-14712497) * as an fyi [@kev](https://wordpress.org/support/users/kev/) here is what now i see [https://www.awesomescreenshot.com/image/11242055?key=1834ce817ef8a1bb4f17a3678fd52d7b](https://www.awesomescreenshot.com/image/11242055?key=1834ce817ef8a1bb4f17a3678fd52d7b) * the sam eversion as in github * Plugin Author [Kev Provance](https://wordpress.org/support/users/kprovance/) * (@kprovance) * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-update-error-19/page/2/#post-14712894) * Redux Version 4.2.10 has been officially deployed. If you should experience further issues, please post a new ticket as I may not see replies to old ones. * Thanks! * – Kev * Thread Starter [donarajaghinyan](https://wordpress.org/support/users/donarajaghinyan/) * (@donarajaghinyan) * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-update-error-19/page/2/#post-14713143) * hey, thanks a lot the newer version update looks good and didnt cause any issues. Viewing 12 replies - 16 through 27 (of 27 total) [←](https://wordpress.org/support/topic/plugin-update-error-19/?output_format=md) [1](https://wordpress.org/support/topic/plugin-update-error-19/?output_format=md) 2 The topic ‘Plugin Update Error’ is closed to new replies. * ![](https://ps.w.org/redux-framework/assets/icon.svg?rev=2889347) * [Redux Framework](https://wordpress.org/plugins/redux-framework/) * [Frequently Asked Questions](https://wordpress.org/plugins/redux-framework/#faq) * [Support Threads](https://wordpress.org/support/plugin/redux-framework/) * [Active Topics](https://wordpress.org/support/plugin/redux-framework/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/redux-framework/unresolved/) * [Reviews](https://wordpress.org/support/plugin/redux-framework/reviews/) ## Tags * [update](https://wordpress.org/support/topic-tag/update/) * 27 replies * 4 participants * Last reply from: [donarajaghinyan](https://wordpress.org/support/users/donarajaghinyan/) * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-update-error-19/page/2/#post-14713143) * Status: resolved