Title: plugin update does not get recognized – why ?
Last modified: August 24, 2016

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# plugin update does not get recognized – why ?

 *  [say_hello](https://wordpress.org/support/users/say_hello/)
 * (@say_hello)
 * [11 years ago](https://wordpress.org/support/topic/plugin-update-does-not-get-recognized-why/)
 * although i ve updates three plugins – they werent recognized at all
 * what can i do.
 * see the updates i did with the following
 * > There is a new version of Connections available. View version 8.2.6 details
   > or update now.
   > There is a new version of Contact Form 7 available. View version 4.1.2 details
   > or update now.
 * WHAT GOES WRONG HERE?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/)
 * (@bethannon1)
 * [11 years ago](https://wordpress.org/support/topic/plugin-update-does-not-get-recognized-why/#post-6118012)
 * Sometimes this can happen when the plugin author creates a bug in the code, but
   with this happening in three plugins for you, that’s not likely.
 * I assume you have tried updating again. Have you made sure that the plugin update
   is actually happening and isn’t failing?
 * Can you check the plugin files and see if they are actually the new version numbers,
   even though the dashboard is showing that they are the old ones? That is, check
   Connections files to see if you are actually now running v8.2.6, even though 
   your dashboard says 8.2.5.
 *  [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * (@shazahm1hotmailcom)
 * [11 years ago](https://wordpress.org/support/topic/plugin-update-does-not-get-recognized-why/#post-6118014)
 * **@ say_hello**
 * I’m fairly certain this is not a bug within Connections. The only instance I’ve
   ever seen this is where a plugin author had updated the version number in the
   readme.txt file but forgot to update the version in the plugin header. wp.org
   will use the version in the readme.txt to display on the wp.org plugin page. 
   That version number will also be used to compare to the version number installed
   on the site which is the version set by the plugin author in the plugin header.
   If those two number do not match and the version number in the plugin header 
   is less than the version number in the readme.txt you will get stuck in an update
   loop. You will actually have the updated version but WordPress will continue 
   to say their is an update available.
 * Hope that makes sense!
 * Now, all that said, I really do not bielve this is the cause of your issue…
 * Are you still using the same web host, your friend if I remember correctly?
 * If you are, I suspect it is the permissions issues I’ve mentioned to you on previous
   occasions. I’m only guessing here, but, I think when you click update, the plugins
   are not being updated because WP can not delete the old plugins to install the
   updated plugins.
 *  Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/)
 * (@bethannon1)
 * [11 years ago](https://wordpress.org/support/topic/plugin-update-does-not-get-recognized-why/#post-6118045)
 * Permissions issues would definitely cause this sort of problem.
 * @ say_hello: have you tried checking the permissions on the plugins directory?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘plugin update does not get recognized – why ?’ is closed to new replies.

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 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [Bet Hannon](https://wordpress.org/support/users/bethannon1/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/plugin-update-does-not-get-recognized-why/#post-6118045)
 * Status: not resolved

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