Title: Plugin update didn’t include some files
Last modified: September 9, 2026

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# Plugin update didn’t include some files

 *  [jswoolf01](https://wordpress.org/support/users/jswoolf01/)
 * (@jswoolf01)
 * [13 hours, 50 minutes ago](https://wordpress.org/support/topic/plugin-update-didnt-include-some-files/)
 * Last week I installed an update to one of our mission-critical plugins: our main
   payment gateway. Some PHP files that are in the plugin did not get copied to 
   the site’s plugin folder, with critical effects on gateway functionality. I don’t
   think any data was lost.
 * Can I rerun the plugin installation and get the missing files that way? If that
   doesn’t work, can I simply manually copy the missing files into the site plugin
   folder?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-update-didnt-include-some-files%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [13 hours, 39 minutes ago](https://wordpress.org/support/topic/plugin-update-didnt-include-some-files/#post-19015885)
 * Yes, and yes.
 *  Thread Starter [jswoolf01](https://wordpress.org/support/users/jswoolf01/)
 * (@jswoolf01)
 * [13 hours, 8 minutes ago](https://wordpress.org/support/topic/plugin-update-didnt-include-some-files/#post-19015905)
 * A quick and succinct answer. Thanks, Steven.
 * — Jon W.

Viewing 2 replies - 1 through 2 (of 2 total)

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 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [jswoolf01](https://wordpress.org/support/users/jswoolf01/)
 * Last activity: [13 hours, 8 minutes ago](https://wordpress.org/support/topic/plugin-update-didnt-include-some-files/#post-19015905)
 * Status: not resolved

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