Support » Plugin: Coming Soon Viral Page by Growtheme » plugin-update destroyed my WordPress

  • Resolved mrboerns

    (@mrboerns)


    dear growtheme-team,
    unfortunately after the last update my wordpress is complete defective. i’ve got an error code but I don’t like to post it here. Is it possible to send it by mail? Maybe you can help me out with this.

    Big thx

Viewing 3 replies - 1 through 3 (of 3 total)
  • It looks like this:

    Warning: require_once(/…./wp-content/plugins/viral-coming-soon//include-convertkit.php): failed to open stream: No such file or directory in /…./wp-content/plugins/viral-coming-soon/viral_coming_soon.php on line 37

    Fatal error: require_once(): Failed opening required ‘/…./wp-content/plugins/viral-coming-soon//include-convertkit.php’ (include_path=’.:/usr/local/lib/php’) in /…./wp-content/plugins/viral-coming-soon/viral_coming_soon.php on line 37

    Same issue as here: https://wordpress.org/support/topic/missing-files-22/

    Quick Fix that worked for me:
    In the file viral_coming_soon.php, find the following lines and line them out.
    require_once plugin_dir_path( __FILE__ ) . ‘/include-convertkit.php’;
    require_once plugin_dir_path( __FILE__ ) . ‘/include-custom-html.php’;

    Like this:
    //require_once plugin_dir_path( __FILE__ ) . ‘/include-convertkit.php’;
    //require_once plugin_dir_path( __FILE__ ) . ‘/include-custom-html.php’;

    Plugin Author Growtheme

    (@growtheme)

    Hey there,
    @irocwebs is right and his quick fix will work.

    But we already issued an update that fixes the problem as well.

    If you can’t login to your WordPress Dashboard, you have to connect to your FTP server and deactivate the plugin from there.

    Just connect to your FTP server (If you don’t know how to do that, check this article.), navigate to the “wp-content/plugins/” folder and rename the “viral-coming-soon” to something different like for example “viral-coming-soon-xyz”.

    This will cause WordPress to deactivate the plugin, so you can login again into your WordPress Dashboard.

    Once that is done, please update the Plugin Files within your WordPress Dashboard to the latest version (1.1.1) and everything should work again as before without problems.

    If you need assistance following these steps or want us to do them for you, just reply to the email we just sended.

Viewing 3 replies - 1 through 3 (of 3 total)
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