Plugin hangs at "creating viewer" (2 posts)

  1. ecurtain
    Posted 5 years ago #

    Install was successful.
    Went to "Add Post" and selected the bear icon to add a pdf file.
    Plugin made it to the "Creating viewer..." page and then stayed there.

    Tried with a few pdfs and it always hung at the same place.

  2. eload24 ag
    Plugin Author

    Posted 4 years ago #

    Hello ecurtain,
    Sorry for replying late.

    The message "Creating viewer..." hangs when we seem to have a problem with the file that you added. We can find out what's going on if you send us your PDF file.

    To do this, send an e-mail with the PDF file attached, to help@txtbear.com. We will then get back to you with the resolution.

    Is that okay for you? :)

    Jo Michael

    TxtBear AG | Sonnenhof 3 | 8808 Pfäffikon SZ | Switzerland
    Phone +41 55 420 11 28 | Fax +41 55 420 11 31
    http://www.txtbear.com | http://www.eload24.com

    TxtBear AG, Office CH-Freienbach, District Court Höfe, Reg ID CH-, CEO Frank Seelig, Ralf Seelig

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