Support » Plugin: Twitter Widget Pro » [Plugin: Twitter Widget Pro] Feed suddenly not updating

  • Resolved benzilla

    (@benzilla)


    I’m using 2.3.11 version of the plugin.

    Last week my Twitter feed stopped updating (www.benzilla.com is the WP site) for no reason I can figure out. I’m up-to-date w/ both the plug-in and WP, have toggled b/t HTTP and HTTPS, cleared locks, etc. no no avail. Is there anyway to get some troubleshooting info? Is there some way to see some error reporting so I can try to track down what the issue is?

    Thanks,

    -B.

    http://wordpress.org/extend/plugins/twitter-widget-pro/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Aaron D. Campbell

    (@aaroncampbell)

    The vast majority of the time this happens because you’re on a shared host and someone else with a site on the same server (or set of servers) uses up all the requests before you can. Twitter only allows about 100 unauthenticated requests per hour from a given IP. Eventually I’m going to have to add authentication to the plugin, but I don’t currently have a timeline for that.

    Thanks for the reply, Aaron. I’m wondering about the diagnosis, though. It seems incredibly abrupt. The thing stopped pulling Tweets all of a sudden and hasn’t pulled through a single new one since. It seems like, even if there were some other site on the same IP sending requests to Twitter, I’d squeeze through one every once in a while. I’ll keep fiddling with things…

    Plugin Author Aaron D. Campbell

    (@aaroncampbell)

    That really depends on how that other site is using the Twitter API. Maybe it’s simply bashing the server. If so, a site could easily use an entire hour of requests in half a second or so.

    Thanks again! I’m going to get my hosting folks to migrate my site to a different shared server and see if that has any effect. My other Twitter-related plug-in seems to be experiencing problems as well and I’m wondering if the IP has been blacklisted by Twitter.

    Plugin Author Aaron D. Campbell

    (@aaroncampbell)

    That’s also possible. I’m a little fuzzy on Twitter’s policy of blacklisting. I know that if you over-use they will throttle the IP even more (so if you always use your 100+ requests in the first 5 minutes of the hour, they’ll cut you down to something like 50, and maybe even further), but I don’t know when they decide to completely blacklist an IP.

    For what it’s worth, the issue was on the hosting/server end of things. Thanks!

    Plugin Author Aaron D. Campbell

    (@aaroncampbell)

    Thanks for the update!

Viewing 7 replies - 1 through 7 (of 7 total)
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