Back on Sept 12th I purchased tweet manager ultra and as well as you assisting me in install since there were some issues. Then you said shortly you would fix the ultra and install it for me. I waited for a week thinking that was fair time allotted and emailed you. I did not hear back from you. Another week went by and I emailed you again and yet again I have not heard from you even with an explanation a time frame to expect nothing. The plugin wasn't expensive but the issue isn't the cost as much as the silent wonderment when will they even respond? This really can make someone feel unimportant especially with no response when they purchase a plugin from you. Please assist.