Support » Plugin: Trackable Social Share Icons » [Plugin: Trackable Social Share Icons] No buttons showing

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  • Plugin Author EcreativeIM

    (@ecreativeim)

    Could you tell us the URL of the site they’re on so we can take a look at what’s happening?

    nprior

    (@nprior)

    Problem solved – URL removed

    thanks
    Nick

    Plugin Author EcreativeIM

    (@ecreativeim)

    It appears that you have the width and height of your images set to 0, which is likely the cause of the problems : )

    In the Trackable Sharing admin, there is an option “Button Size” — you can scale the button size there by entering dimensions, such as 24×24, or a percentage, such as 50%. For the default size, leave it at 100%.

    Try entering a non-zero size there and see if that clears it up!

    nprior

    (@nprior)

    THat did it! I had already saved the set up, but I went back in, changedf the value of the Button Size field (it was already defaulting to 100% in the field) to 24×24, and away we go!

    Many thanks for that.

Viewing 4 replies - 1 through 4 (of 4 total)
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