Support » Plugin: Trackable Social Share Icons » [Plugin: Trackable Social Share Icons] Links work but popups don't

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  • Does anybody else use this plugin? Do the popups work for you?
    Is the author still alive?

    I cannot figure out why the popup either opens in a full size new browser tab or in a window that completely ignores the height and width parameters. At one point I did see it make a smaller popup window but it just stopped. I hope someone sees this post. Thanks.

    fyi: I just discovered the site below which uses this plugin and apparently that post was written by someone on the EcreativeIM team.
    It also does exactly what I’m trying to do to finish this part of my project:
    1. Popup in a smaller window
    2. Put a description into the facebook sharer.php UI. Right now, the fb sharer callback can’t find the meta description from my page so it sticks in some weird google_ad_client script. That is why the FB icon is temporarily taken off.
    (So I’m going to “inspect” that page)

    You can see my progress on

    HA!! Guess what?

    Turning the google analytics off in this plugin’s admin options form magically allows the popup to start working. hmm… but I need both …

    I don’t care if this is a monologue, at least I’m making progress.

    Plugin Author EcreativeIM


    If the analytics function is causing issues, first check to make sure you have the current (asychronous) version of analytics in the header code of your site. We have the option to turn off analytics because it doesn’t work with the old (urchin) Google analytics code.

    Thanks for replying. I’m using yoast’s goggle analytics plugin which I know uses the new version.

    I was able to get both working at the same time by switching the order of the _gaq.push and the parts of the script, but left the that=this; assignment first (btw, what does “that” do… since I don’t see it referenced anywhere else?). That’s all under the if($urls[$button]['popup'] != 'false') statement.

    Plugin Author EcreativeIM


    The that=this; is part of the GA tracking to track the URL where each icon click came from.

    Do you know if the Google Analytics is being installed in the header, or elsewhere in the site?

    The_gaq.push([‘_trackEvent’,’SocialSharing’ …. gets put in immediately before each button <img (from your code).

    But the GA plugin logic with the _setAccount’ statement and all gets put in the <head> section, but has the option to place it manually.

Viewing 6 replies - 1 through 6 (of 6 total)
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