Support » Plugin: Track That Stat » [Plugin: Track That Stat] Installed but not sure if its working?

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  • After the sale of a product on my site I can now confirm that the plugin is not working. All fields on all pages are blank as if no one visited my site. Any suggestions?

    Plugin Author Gohard

    (@gohard)

    Hello,

    A few questions…

    1. What is the name of your hosting provider?
    2. Are you on a windows or linux server?
    3. Do you currently have any caching plugins installed?
    4. Were there any other recent changes to the blog? (theme changes, new plugin installed?)
    5. Are all of your plugins up to date?
    6. Are you using the most recent version of the plugin?
    7. Which version of wordpress are you using?

    Thanks,
    Joe

    I already went ahead and installed a different stats plugin that is working fine for me now. Thanks anyway for the reply and offer to help!

    Plugin Author Gohard

    (@gohard)

    You’re welcome! 😉

    I installed this plugin but it is not recording any stats.

    Followed directions exactly.

    Running on a linux server, PHP v. 5.3.14, MySQL 5.1.61

    Any tips I should follow?

Viewing 5 replies - 1 through 5 (of 5 total)
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