Support » Plugin: Track That Stat » [Plugin: Track That Stat] after installing – website display a blank page

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Gohard


    Hello Niceapps,

    Currently are you using the most up to date version of Track That Stat, also is wordpress updated to the most recent version?


    same issue, as soon as I added my own IP to exclude form stats, site crashed and went blank

    we use our own dedicated server fully up to date

    wp is latest version

    woo commerce is latest too

    plugins I have on system

    Activate | Delete
    Used by millions, Akismet is quite possibly the best way in the world to protect your blog from comment and trackback spam. It keeps your site protected from spam even while you sleep. To get started: 1) Click the “Activate” link to the left of this description, 2) Sign up for an Akismet API key, and 3) Go to your Akismet configuration page, and save your API key.

    Version 2.5.6 | By Automattic | Visit plugin site
    Select FancyBox Gallery
    FancyBox Gallery
    Activate | Delete
    Integrates the FancyBox jQuery plugin to generate pop-up image overlays for WordPress galleries.

    Version 0.3.2 | By Dougal Campbell | Visit plugin site
    Select GD Star Rating
    GD Star Rating
    Settings | Deactivate
    GD Star Rating plugin allows you to set up advanced rating and review system for posts, pages and comments in your blog using single, multi and thumbs ratings.

    Version 1.9.20 | By Milan Petrovic | Visit plugin site
    Select Jetpack by
    Jetpack by
    Settings | Deactivate
    Bring the power of the cloud to your self-hosted WordPress. Jetpack enables you to connect your blog to a account to use the powerful features normally only available to users.

    Version 1.6.1 | By Automattic | Visit plugin site
    Select Remove “Comments are closed”
    Remove “Comments are closed”
    On posts where comments are closed, the plugin will remove the text ‘Comments are closed.’ The plugin supports any languages/text domains, and will remove the text from themes and plugins.

    Version 1.2 | By Per Soderlind | Visit plugin site
    Select Scroll popup html content ads
    Scroll popup html content ads
    This wordpress plugin allows you to build and show a scrolling pop up using html divs. You can locate the scrolling pop up in a corner of a web page and choose the scrolling direction (i.e., left-to-right or top-down). and we have separate content management page to manage the popup content. using this plugin we can show our ads and special information to the user. for more help visit

    Version 4.0 | By Gopi.R | Visit plugin site
    Select Smart Manager for WP e-Commerce
    Smart Manager for WP e-Commerce
    Lite Version Installed 10x productivity gains with WP e-Commerce & WooCommerce store administration. Quickly find and update products, variations, orders and customers.

    Version 2.6 | By Store Apps | Visit plugin site
    Select SYN Media WooCommerce Rewards
    SYN Media WooCommerce Rewards
    Rewards system for WooCommerce

    Version 1.1.1 | By SYN Media Inc. | Visit plugin site
    Select Track That Stat
    Track That Stat
    Activate | Delete
    View all of your traffic in real time. Analyze your visitors, search engine terms, referral traffic and more with our userfriendly interface.

    Version 1.2.1 | By Joe | Visit plugin site
    Select Websimon Tables
    Websimon Tables
    Create and style tables for wordpress posts and pages

    Version 1.3.2 | By Simon Rybrand | Visit plugin site
    Select WooCommerce
    An e-commerce toolkit that helps you sell anything. Beautifully.

    Version 1.6.3 | By WooThemes | Visit plugin site
    Select WooCommerce Dynamic Gallery PRO
    WooCommerce Dynamic Gallery PRO
    WooCommerce Dynamic Gallery PRO plugin.

    Version 1.0.2 | By A3 Revolution Software Development team | Visit plugin site
    Select WooCommerce Predictive Search PRO
    WooCommerce Predictive Search PRO
    WooCommerce Predictive Search – featuring “Smart Search” technology. Give your store customers the most awesome search experience on the web via widgets, shortcodes, Search results pages and the Predictive Search function.

    Version 1.1.1 | By A3 Revolution Software Development team | Visit plugin site
    Select WooCommerce Print Invoices & Delivery Notes
    WooCommerce Print Invoices & Delivery Notes
    Settings | Deactivate
    Print order invoices & delivery notes for WooCommerce shop plugin. You can add company/shop info as well as personal notes & policies to print pages.

    Version 1.2.4 | By Steve Clark, Triggvy Gunderson, David Decker | Visit plugin site | FAQ | Support | Donate
    Select WooCommerce Pro Shipping
    WooCommerce Pro Shipping
    Deactivate | Enter licence key
    Flexible shipping module for WooCommerce

    Version 1.3.3 | By Lee Willis | Visit plugin site
    Select WordPress Backup to Dropbox
    WordPress Backup to Dropbox
    Keep your valuable WordPress website, its media and database backed up to Dropbox in minutes with this sleek, easy to use plugin.

    Version 1.2.1 | By Michael De Wildt | Visit plugin site
    Select WordPress SEO
    WordPress SEO
    Settings | Deactivate
    The first true all-in-one SEO solution for WordPress, including on-page content analysis, XML sitemaps and much more.

    Version 1.2.7 | By Joost de Valk | Visit plugin site
    Select WP Robots Txt
    WP Robots Txt
    Edit your robots.txt file from the WordPress admin

    Version 1.0 | By Christopher Davis | Visit plugin site
    Select WP Super Cache
    WP Super Cache
    Activate | Delete
    Very fast caching plugin for WordPress.

    Version 1.1 | By Donncha O Caoimh | Visit plugin site

    Select XML Sitemap Feed
    XML Sitemap Feed
    Creates a feed that complies with the XML Sitemap protocol ready for indexing by Google, Yahoo, Bing, Ask and others. Happy with it? Please leave me a Tip for development and support time. Thanks 🙂

    Version 3.9.2 | By RavanH | Visit plugin site

    Plugin Author Gohard



    A few other questions:

    1. What is the name of your hosting provider?
    2. Are you on a windows or linux server?
    4. Were there any other recent changes to the blog? (theme changes, new plugin installed?)

    One thing that I noticed is that you currently have wp super cache installed. Currently Track That Stat is not compatible with caching plugins so this may be part of the issue.

    I would still have to run some other tests with your current plugin list.



    we have our won dedicated server

    no new plugins after yours

    the cache is disabled as it would not work with woocommerce either

    if you notice it shows activate or deactivate in the list.

    it started working about 30 mins after this post, but none of the stats are displaying just empty info, apart from the graph which is showing strange numbers of visitors which is not the same as jetpack stats numbers

    Plugin Author Gohard


    Can you try changing the permissions to 777 for all of the .tsv files within the “track-that-stat” plugin folder?

    Also, the stats numbers may be higher than Jetpack because the plugin track robots as well as human visitors.


    I have deleted the plugin, it was too much hassle, the big problem it was showing stats from 2008 prior to me even using WP.

    I will take another look if and when the plugin gets updated


    Plugin Author Gohard


    Okay sure, there may have been other plugins interfering or what not, but I will be doing a lot more testing with different server configurations in future updates.


Viewing 8 replies - 1 through 8 (of 8 total)
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