Support » Plugin: Top 10 - Popular posts plugin for WordPress » [Plugin: Top 10] Plugin stopped updating daily/total views

  • My install of Top 10 has stopped counting views, both daily and in total. I am running version 1.9.1.

    The only major change lately was that my service provider migrated my hosted site to a new server. I don’t see how this could be related as all of the WordPress data and SQL databases went over to the new server.

    One thing I did notice after the migration was that the permalinks structure was changed from a customized one I had created to one of the standard options offered by WordPress. I have since changed it back to a custom structure.

    Either way, none of the posts are collecting views on Top 10.

    Help!

    http://wordpress.org/extend/plugins/top-10/

Viewing 15 replies - 1 through 15 (of 40 total)
  • Plugin Author Ajay

    (@ajay)

    Could you please post your site URL?

    Also, how soon back did you notice this change?

    Plugin Author Ajay

    (@ajay)

    For some reason, I see the URL being returned as http://wellesleyservices.ca/temp/wp-content/plugins/top-10/top-10-addcount.js.php?top_ten_id=2999

    Do you know why you have the /temp/ being added in automatically?

    Are you Settings > General using this option?

    Yes, the wordpress files are installed to a folder called temp. They’ve always been there, it was never an issue before. The Settings > General setting for the URL of the site reflects this configuration.

    Plugin Author Ajay

    (@ajay)

    Seems like a configuration change is causing a problem. If you visit the link above, you’ll notice the 404 error.

    The issues is that even http://wellesleyservices.ca/wp-content/plugins/top-10/top-10-addcount.js.php?top_ten_id=2999
    is throwing up an error.

    Could you please verify what is the exact path of the file?

    The filepath is correct in the first instance, with the “temp” folder:

    http://wellesleyservices.ca/temp/wp-content/plugins/top-10/top-10addcount.js.php?top_ten_id=2999

    I also get the 404 error, yet the file is there. I have re-checked on both my host’s file maanger, and by directly logging into my site via ftp:// through Internet Explorer.

    From the WP admin panel the plugin operates normally and gives no indication that any files are missing or cannot be executed.

    Plugin Author Ajay

    (@ajay)

    I have a feeling this is something to do with the permalinks and the way WordPress is interpreting it.

    Do you have any other plugin installed that you can access?

    Now that you mention it I had a download manager plugin that stopped working, giving me broken links.

    All the others appear to be working fine though, including Event Espresso, which is my most important one.

    Plugin Author Ajay

    (@ajay)

    Maybe you can try resaving your permalinks?

    Yes i am stopped total count posts, dayli its works

    Plugin Author Ajay

    (@ajay)

    uradvd, please post your website URL for me to check.

    i am fix
    in update query ALTER IGNORE TABLE wp_top_ten ADD PRIMARY KEY (postnumber); not in works, manual in mysql query

    CREATE TEMPORARY TABLE wp_top_ten_temp AS SELECT * FROM wp_top_ten GROUP BY postnumber;
    TRUNCATE TABLE wp_top_ten;
    ALTER IGNORE TABLE wp_top_ten ADD PRIMARY KEY (postnumber);
    INSERT INTO wp_top_ten SELECT * FROM wp_top_ten_temp;

    Plugin Author Ajay

    (@ajay)

    What error did you get in the update?

    Can you post a screenshot of the Structure of your mySQL tables wp_top_ten and wp_top_ten_daily?

    not error in update plugin
    previous db structure after update to version 1.9.1, not work count post, dayli is works

    CREATE TABLE IF NOT EXISTS wp_top_ten (
    postnumber int(11) NOT NULL,
    cntaccess int(11) NOT NULL,
    KEY postnumber (postnumber)
    ) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_bin;

    my fix to version 1.9.1 plugin work fine

    CREATE TABLE IF NOT EXISTS wp_top_ten
    (
    postnumber int(11) NOT NULL,
    cntaccess int(11) NOT NULL,
    PRIMARY KEY (postnumber)
    ) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_bin;

    Plugin Author Ajay

    (@ajay)

    Thanks for the update. I need to check if something didn’t work on the plugin update if another user reports it.

Viewing 15 replies - 1 through 15 (of 40 total)
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