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[resolved] Retrieve password procedure is broken (5 posts)

  1. pixeline
    Posted 3 years ago #


    The procedure allowing a user to ask for a new password is broken. If i desactivate TML, it works back again. I tried disabling all modules, but only disactivating TML fixed the issue.

    What visually happens is the link http://domain.com/login?action=lostpassword leads to the login form, not presenting the UI asking for the user's username/email address.

    Thanks for any help you can provide.


  2. Jeff Farthing
    Plugin Author

    Posted 3 years ago #

    Anytime TML shows the login form when a different action is requested is caused by:

    • Your template not properly calling The Loop
    • Incorrect Page ID in TML settings
  3. pixeline
    Posted 3 years ago #

    My template is very generic (see code here http://pastebin.com/rdHz1u51 )
    I double-checked, the page id is right.

    Only thing maybe is that i'm using an ip address, not a domain name.

    Or a conflict with a plugin. I'm using WP Symposium among others, which also has some redirect functionality .

    Could this cause the problem?

  4. pixeline
    Posted 3 years ago #

    Also of importance: my theme is a child theme of "boilerplate". I see that the TML admin mentions boilerplate as my theme folder... It should be the child theme.

  5. pixeline
    Posted 3 years ago #

    Found the culprit! Yoast WordPress SEO plugin has an option (setting page: Permalinks) to redirect ugly URL's to clean permalinks. Yoast made it clear it's a troublesome feature, and disactivating it solved my issue.

    Note that it is disabled by default.

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