• On the advice of the seller, I bought a plugin to send a variable product as a gift card (send as a gift). After 2 lost days of round trip with the seller to try to make the plugin work properly, I realize that the plugin does not allow to send the full name of the variable product on the gift card, only the name of a simple product. Yet in the product description, it is mentioned that the plugin works with variable products.
    When I ask the seller for the refund, he tells me that they do not make a refund in accordance with their terms of sale…..

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  • Plugin Author WP Swings

    (@wpswings)

    Hello,

    Thank you for reaching out to us. We are sorry to hear that you have had a disappointing experience with our plugin.

    We value your feedback and want to ensure that we address any issues you are facing as quickly as possible.

    Please take a moment to share the specific problems you have encountered while using our plugin with our dedicated support team.

    They will thoroughly investigate the issue and prioritize fixing it for you. We appreciate your patience and understanding. Rest assured that we are committed to providing you with a positive experience using our plugin.

    If you have any other questions or concerns, please don’t hesitate to reach out to us. We are here to assist you.

    Best regards,

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