Title: Plugin supports adding user data, not changing it.
Last modified: November 29, 2019

---

# Plugin supports adding user data, not changing it.

 *  [Erix Kivuti](https://wordpress.org/support/users/elzix/)
 * (@elzix)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-supports-adding-user-data-not-changing-it/)
 * Using the sample or customized csv works seemlessly only when importing new users.
 * Using the same csv to import again yields:
 *     ```
       [Line 1] Unable to cancel old membership level (ID: 1) for user (ID: XX)
       [Line 2] Unable to set 'inactive' membership status/date for user (ID: XX) with membership level ID 1
       ```
   
 * or just `[Line 2]` if one unchecks **Deactivate existing membership**
 * Is there a fix or workaround for `[Line 2]`?
    -  This topic was modified 6 years, 5 months ago by [Erix Kivuti](https://wordpress.org/support/users/elzix/).
      Reason: Grammar

The topic ‘Plugin supports adding user data, not changing it.’ is closed to new 
replies.

 * ![](https://ps.w.org/pmpro-import-members-from-csv/assets/icon-256x256.png?rev
   =1920071)
 * [Import Members from CSV for Paid Memberships Pro](https://wordpress.org/plugins/pmpro-import-members-from-csv/)
 * [Support Threads](https://wordpress.org/support/plugin/pmpro-import-members-from-csv/)
 * [Active Topics](https://wordpress.org/support/plugin/pmpro-import-members-from-csv/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pmpro-import-members-from-csv/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pmpro-import-members-from-csv/reviews/)

## Tags

 * [update](https://wordpress.org/support/topic-tag/update/)

 * 0 replies
 * 1 participant
 * Last reply from: [Erix Kivuti](https://wordpress.org/support/users/elzix/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-supports-adding-user-data-not-changing-it/)
 * Status: not resolved