Title: Plugin support for mobile view
Last modified: August 20, 2024

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# Plugin support for mobile view

 *  [skoty](https://wordpress.org/support/users/skoty/)
 * (@skoty)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/)
 * Hi,
 * The plugin used to work well, but recently I’ve noticed that it no longer supports
   mobile view. Is anyone else experiencing the same issue?
 * [https://i.postimg.cc/7YcBwtKJ/Whats-App-Image-2024-08-20-at-9-13-35-PM.jpg](https://i.postimg.cc/7YcBwtKJ/Whats-App-Image-2024-08-20-at-9-13-35-PM.jpg)
   
   [https://i.postimg.cc/13qvt0dC/Whats-App-Image-2024-08-20-at-9-13-37-PM.jpg](https://i.postimg.cc/13qvt0dC/Whats-App-Image-2024-08-20-at-9-13-37-PM.jpg)
   [https://i.postimg.cc/hGRp7zWS/Whats-App-Image-2024-08-20-at-9-14-04-PM.jpg](https://i.postimg.cc/hGRp7zWS/Whats-App-Image-2024-08-20-at-9-14-04-PM.jpg)
 * ![](https://ibb.co/xfjqC9h)

Viewing 15 replies - 1 through 15 (of 29 total)

1 [2](https://wordpress.org/support/topic/plugin-support-for-mobile-view/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/plugin-support-for-mobile-view/page/2/?output_format=md)

 *  [lavendervu2510](https://wordpress.org/support/users/lavendervu2510/)
 * (@lavendervu2510)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/#post-17966326)
 * Hi,
 * Thank you for bringing us your issue.
 * The free version of this plugin has not been updated in the last two months. 
   Could you please let us know which email server you sent the email and encounter
   this error? [https://i.postimg.cc/7YcBwtKJ/Whats-App-Image-2024-08-20-at-9-13-35-PM.jpg](https://i.postimg.cc/7YcBwtKJ/Whats-App-Image-2024-08-20-at-9-13-35-PM.jpg)
 * Best regards.
 *  Thread Starter [skoty](https://wordpress.org/support/users/skoty/)
 * (@skoty)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/#post-17966877)
 * I use my domin email [contact@laris.om](https://wordpress.org/support/topic/plugin-support-for-mobile-view/contact@laris.om?output_format=md),
   and the receiver usually Gmail
   the mobile view problem started on 29 Jun 2024
 *  [lavendervu2510](https://wordpress.org/support/users/lavendervu2510/)
 * (@lavendervu2510)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/#post-17968528)
 * Hi,
 * Please use the export and import template feature: [https://ibb.co/LkB7Kpq](https://ibb.co/LkB7Kpq),
   share with us this template, we will import it and check this issue on our end.
   You can contact us on [our support forum](https://villatheme.com/supports/forum/presale/).
 * Best regards.
 *  Thread Starter [skoty](https://wordpress.org/support/users/skoty/)
 * (@skoty)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/#post-17969254)
 * {“style_container”:{“background-color”:”#f2f2f2″,”background-image”:”none”},”
   rows”:{“0”:{“props”:{“style_outer”:{“padding”:”15px 35px”,”background-image”:”
   none”,”background-color”:”#162447″,”border-left-width”:”0px”,”border-top-width”:”
   0px”,”border-right-width”:”0px”,”border-bottom-width”:”0px”,”border-radius”:”
   0px”,”border-color”:”transparent”,”width”:”600px”},”type”:”layout/grid1cols”,”
   dataCols”:”1″},”cols”:{“0”:{“props”:{“style”:{“padding”:”0px”,”background-image”:”
   none”,”background-color”:”transparent”,”border-left-width”:”0px”,”border-top-
   width”:”0px”,”border-right-width”:”0px”,”border-bottom-width”:”0px”,”border-radius”:”
   0px”,”border-color”:”#444444″,”width”:”530px”}},”elements”:{“0”:{“type”:”html/
   image”,”style”:{“width”:”530px”,”text-align”:”center”,”padding”:”0px”,”background-
   image”:”none”},”content”:{},”attrs”:{“src”:”{_site_url}/wp-content/uploads/2023/
   08/logo-white.png”,”data-href”:””,”data-alt”:””},”childStyle”:{“img”:{“width”:”
   150px”}}}}}}},”1″:{“props”:{“style_outer”:{“padding”:”45px 35px”,”background-
   image”:”none”,”background-color”:”#f9f9f9″,”border-left-width”:”0px”,”border-
   top-width”:”0px”,”border-right-width”:”0px”,”border-bottom-width”:”0px”,”border-
   radius”:”0px”,”border-color”:”#444444″,”width”:”600px”},”type”:”layout/grid1cols”,”
   dataCols”:”1″},”cols”:{“0”:{“props”:{“style”:{“padding”:”0px”,”background-image”:”
   none”,”background-color”:”transparent”,”border-left-width”:”0px”,”border-top-
   width”:”0px”,”border-right-width”:”0px”,”border-bottom-width”:”0px”,”border-radius”:”
   0px”,”border-color”:”#444444″,”width”:”530px”}},”elements”:{“0”:{“type”:”html/
   image”,”style”:{“width”:”530px”,”text-align”:”center”,”padding”:”0px”,”background-
   image”:”none”,”background-color”:”transparent”},”content”:{},”attrs”:{“src”:”{
   _site_url}/wp-content/plugins/email-template-customizer-for-woo/assets/img/icon-
   cart-dark-blue-200×200-1.png”,”data-href”:””,”data-alt”:””},”childStyle”:{“img”:{“
   width”:”100px”}}},”1″:{“type”:”html/text”,”style”:{“width”:”530px”,”line-height”:”
   30px”,”background-image”:”none”,”background-color”:”transparent”,”padding”:”35px
   0px 0px”,”border-left-width”:”0px”,”border-top-width”:”0px”,”border-right-width”:”
   0px”,”border-bottom-width”:”0px”,”border-radius”:”0px”,”border-color”:”#444444″},”
   content”:{“text”:”
   طلب جديد من {customer_name}“},”attrs”:{},”childStyle”:{}},”
   2″:{“type”:”html/text”,”style”:{“width”:”530px”,”line-height”:”30px”,”background-
   image”:”none”,”background-color”:”transparent”,”padding”:”10px 0px 0px”,”border-
   left-width”:”0px”,”border-top-width”:”0px”,”border-right-width”:”0px”,”border-
   bottom-width”:”0px”,”border-radius”:”0px”,”border-color”:”#444444″},”content”:{“
   text”:”رقم الطلب: #{order_number} – الإجمالي: {order_total}“},”attrs”:{},”childStyle”:{}}}}}},”
   2″:{“props”:{“style_outer”:{“padding”:”25px 35px”,”background-image”:”none”,”
   background-color”:”#ffffff”,”border-left-width”:”0px”,”border-top-width”:”0px”,”
   border-right-width”:”0px”,”border-bottom-width”:”0px”,”border-radius”:”0px”,”
   border-color”:”#444444″,”width”:”600px”},”type”:”layout/grid1cols”,”dataCols”:”
   1″},”cols”:{“0”:{“props”:{“style”:{“padding”:”0px”,”background-image”:”none”,”
   background-color”:”transparent”,”border-left-width”:”0px”,”border-top-width”:”
   0px”,”border-right-width”:”0px”,”border-bottom-width”:”0px”,”border-radius”:”
   0px”,”border-color”:”#444444″,”width”:”530px”}},”elements”:{“0”:{“type”:”html/
   order_detail”,”style”:{“width”:”530px”,”padding”:”0px”,”background-image”:”none”,”
   background-color”:”transparent”},”content”:{“quantity”:”الكمية:”},”attrs”:{“data-
   template”:”3″,”show_sku”:”true”,”remove_product_link”:”false”},”childStyle”:{“.
   viwec-item-row”:{“border-width”:”0px”,”border-color”:”#808080″},”.viwec-product-
   img”:{“width”:”130px”},”.viwec-product-distance”:{“padding”:”10px 0px 0px”},”.
   viwec-product-name”:{“font-size”:”15px”,”font-weight”:”400″,”color”:”#3c434a”,”
   line-height”:”18.2px”},”.viwec-text-price”:{},”.viwec-item-style-1″:{},”.viwec-
   product-price”:{“font-size”:”15px”,”font-weight”:”400″,”color”:”#3c434a”,”line-
   height”:”18.2px”},”.viwec-product-quantity”:{“font-size”:”15px”,”font-weight”:”
   400″,”color”:”#3c434a”,”line-height”:”18.2px”}}},”1″:{“type”:”html/divider”,”
   style”:{“width”:”530px”,”padding”:”25px 0px 0px”,”background-image”:”none”,”background-
   color”:”transparent”},”content”:{},”attrs”:{},”childStyle”:{“hr”:{“border-top-
   color”:”#f9f9f9″,”border-top-width”:”10px”}}}}}}},”3″:{“props”:{“style_outer”:{“
   padding”:”0px 35px”,”background-image”:”none”,”background-color”:”#ffffff”,”border-
   left-width”:”0px”,”border-top-width”:”0px”,”border-right-width”:”0px”,”border-
   bottom-width”:”0px”,”border-radius”:”0px”,”border-color”:”#444444″,”width”:”600px”},”
   type”:”layout/grid2cols”,”dataCols”:”2″},”cols”:{“0”:{“props”:{“style”:{“padding”:”
   0px”,”background-image”:”none”,”background-color”:”transparent”,”border-left-
   width”:”0px”,”border-top-width”:”0px”,”border-right-width”:”0px”,”border-bottom-
   width”:”0px”,”border-radius”:”0px”,”border-color”:”#444444″,”width”:”265px”}},”
   elements”:{“0”:{“type”:”html/text”,”style”:{“width”:”265px”,”line-height”:”24px”,”
   background-image”:”none”,”padding”:”0px”,”border-left-width”:”0px”,”border-top-
   width”:”0px”,”border-right-width”:”0px”,”border-bottom-width”:”0px”,”border-radius”:”
   0px”,”border-color”:”#444444″},”content”:{“text”:”طريقة الدفع: {payment_method}“},”
   attrs”:{},”childStyle”:{}},”1″:{“type”:”html/text”,”style”:{“width”:”265px”,”
   line-height”:”24px”,”background-image”:”none”,”padding”:”0px”,”border-left-width”:”
   0px”,”border-top-width”:”0px”,”border-right-width”:”0px”,”border-bottom-width”:”
   0px”,”border-radius”:”0px”,”border-color”:”#444444″},”content”:{“text”:”طريقة
   الشحن: {shipping_method}“},”attrs”:{},”childStyle”:{}},”2″:{“type”:”html/text”,”
   style”:{“width”:”265px”,”line-height”:”24px”,”background-image”:”none”,”padding”:”
   0px”,”border-left-width”:”0px”,”border-top-width”:”0px”,”border-right-width”:”
   0px”,”border-bottom-width”:”0px”,”border-radius”:”0px”,”border-color”:”#444444″},”
   content”:{“text”:”ملاحظات الطلب: {customer_note}“},”attrs”:{},”childStyle”:{}}}},”
   1″:{“props”:{“style”:{“padding”:”0px”,”background-image”:”none”,”background-color”:”
   transparent”,”border-left-width”:”0px”,”border-top-width”:”0px”,”border-right-
   width”:”0px”,”border-bottom-width”:”0px”,”border-radius”:”0px”,”border-color”:”#
   444444″,”width”:”265px”}},”elements”:{“0”:{“type”:”html/order_subtotal”,”style”:{“
   width”:”265px”,”font-size”:”16px”,”font-weight”:”300″,”color”:”#444444″,”line-
   height”:”24px”,”padding”:”0px”,”background-image”:”none”},”content”:{“subtotal”:”
   مجموع الفاتورة”,”discount”:”الخصم”,”shipping”:”الشحن”,”refund-full”:”المسترجع
   كليا”,”refund-part”:”المسترجع جزيئا”},”attrs”:{},”childStyle”:{“.viwec-td-right”:{“
   width”:”30%”,”text-align”:”center”},”.viwec-td-left”:{“text-align”:”right”},”.
   viwec-order-subtotal-style”:{“border-width”:”0px”,”border-color”:”#444444″,”padding”:”
   0px”}}},”1″:{“type”:”html/order_total”,”style”:{“width”:”265px”,”font-size”:”
   20px”,”font-weight”:”400″,”color”:”#444444″,”line-height”:”30px”,”background-
   image”:”none”,”padding”:”0px”},”content”:{“order_total”:”إجمالي الطلب”},”attrs”:{},”
   childStyle”:{“.viwec-td-right”:{“width”:”37%”,”text-align”:”center”},”.viwec-
   td-left”:{“text-align”:”right”},”.viwec-order-total-style”:{“border-width”:”0px”,”
   border-color”:”#444444″,”padding”:”0px”}}}}}}},”4″:{“props”:{“style_outer”:{“
   padding”:”0px 35px 25px”,”background-image”:”none”,”background-color”:”#ffffff”,”
   border-left-width”:”0px”,”border-top-width”:”0px”,”border-right-width”:”0px”,”
   border-bottom-width”:”0px”,”border-radius”:”0px”,”border-color”:”#444444″,”width”:”
   600px”},”type”:”layout/grid2cols”,”dataCols”:”2″},”cols”:{“0”:{“props”:{“style”:{“
   padding”:”0px”,”background-image”:”none”,”background-color”:”transparent”,”border-
   left-width”:”0px”,”border-top-width”:”0px”,”border-right-width”:”0px”,”border-
   bottom-width”:”0px”,”border-radius”:”0px”,”border-color”:”#444444″,”width”:”265px”}},”
   elements”:{“0”:{“type”:”html/text”,”style”:{“width”:”265px”,”line-height”:”22px”,”
   background-image”:”none”,”padding”:”25px 0px 0px”,”border-left-width”:”0px”,”
   border-top-width”:”0px”,”border-right-width”:”0px”,”border-bottom-width”:”0px”,”
   border-radius”:”0px”,”border-color”:”#444444″},”content”:{“text”:”عنوان الفاتورة“},”
   attrs”:{},”childStyle”:{}},”1″:{“type”:”html/billing_address”,”style”:{“width”:”
   265px”,”font-size”:”15px”,”font-weight”:”300″,”color”:”#444444″,”line-height”:”
   22px”,”text-align”:”start”,”padding”:”20px 0px 0px”,”background-image”:”none”},”
   content”:{},”attrs”:{},”childStyle”:{}}}},”1″:{“props”:{“style”:{“padding”:”0px”,”
   background-image”:”none”,”background-color”:”transparent”,”border-left-width”:”
   0px”,”border-top-width”:”0px”,”border-right-width”:”0px”,”border-bottom-width”:”
   0px”,”border-radius”:”0px”,”border-color”:”#444444″,”width”:”265px”}},”elements”:{“
   0”:{“type”:”html/text”,”style”:{“width”:”265px”,”line-height”:”22px”,”background-
   image”:”none”,”padding”:”25px 0px 0px”,”border-left-width”:”0px”,”border-top-
   width”:”0px”,”border-right-width”:”0px”,”border-bottom-width”:”0px”,”border-radius”:”
   0px”,”border-color”:”#444444″},”content”:{“text”:”عنوان الشحن“},”attrs”:{},”childStyle”:{}},”
   1″:{“type”:”html/shipping_address”,”style”:{“width”:”265px”,”font-size”:”15px”,”
   font-weight”:”300″,”color”:”#444444″,”line-height”:”22px”,”text-align”:”start”,”
   padding”:”20px 0px 0px”,”background-image”:”none”},”content”:{},”attrs”:{},”childStyle”:{}}}}}},”
   5″:{“props”:{“style_outer”:{“padding”:”25px 35px”,”background-image”:”none”,”
   background-color”:”#162447″,”border-left-width”:”0px”,”border-top-width”:”0px”,”
   border-right-width”:”0px”,”border-bottom-width”:”0px”,”border-radius”:”0px”,”
   border-color”:”#444444″,”width”:”600px”},”type”:”layout/grid1cols”,”dataCols”:”
   1″},”cols”:{“0”:{“props”:{“style”:{“padding”:”0px”,”background-image”:”none”,”
   background-color”:”transparent”,”border-left-width”:”0px”,”border-top-width”:”
   0px”,”border-right-width”:”0px”,”border-bottom-width”:”0px”,”border-radius”:”
   0px”,”border-color”:”#444444″,”width”:”530px”}},”elements”:{“0”:{“type”:”html/
   social”,”style”:{“width”:”530px”,”text-align”:”center”,”padding”:”0px”,”background-
   image”:”none”},”content”:{},”attrs”:{“facebook”:”{_site_url}/wp-content/plugins/
   email-template-customizer-for-woo/assets/img/fb-blue-white.png”,”facebook_url”:””,”
   twitter”:”{_site_url}/wp-content/plugins/email-template-customizer-for-woo/assets/
   img/twi-cyan-white.png”,”twitter_url”:””,”instagram”:”{_site_url}/wp-content/
   plugins/email-template-customizer-for-woo/assets/img/ins-color-white.png”,”instagram_url”:”
   [https://www.instagram.com/laris.omani&#8221](https://www.instagram.com/laris.omani&#8221);,”
   youtube”:”{_site_url}/wp-content/plugins/email-template-customizer-for-woo/assets/
   img/yt-color-white.png”,”youtube_url”:””,”linkedin”:”{_site_url}/wp-content/plugins/
   email-template-customizer-for-woo/assets/img/li-color-white.png”,”linkedin_url”:””,”
   whatsapp”:”{_site_url}/wp-content/plugins/email-template-customizer-for-woo/assets/
   img/wa-color-white.png”,”whatsapp_url”:”[https://wa.me/96897791125&#8243](https://wa.me/96897791125&#8243);,”
   telegram”:”{_site_url}/wp-content/plugins/email-template-customizer-for-woo/assets/
   img/tele-color-white.png”,”telegram_url”:””,”tiktok”:”{_site_url}/wp-content/
   plugins/email-template-customizer-for-woo/assets/img/tiktok-color-white.png”,”
   tiktok_url”:”[https://www.tiktok.com/@laris.oman&#8221](https://www.tiktok.com/@laris.oman&#8221);,”
   direction”:””,”data-width”:”32″},”childStyle”:{}},”1″:{“type”:”html/text”,”style”:{“
   width”:”530px”,”line-height”:”22px”,”background-image”:”none”,”background-color”:”
   transparent”,”padding”:”20px 0px”,”border-left-width”:”0px”,”border-top-width”:”
   0px”,”border-right-width”:”0px”,”border-bottom-width”:”0px”,”border-radius”:”
   0px”,”border-color”:”#3c434a”},”content”:{“text”:”لتبقى على إطلاع على أحدث منتجاتنا،
   تابعنا على منصات التواصل الاجتماعي\nجميع الحقوق محفوظة لدى لاريـــــس“},”attrs”:{},”
   childStyle”:{}}}}}}}}
 *  [dowista](https://wordpress.org/support/users/dowista/)
 * (@dowista)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/#post-17972611)
 * yes, mobile emails are bugged. For example when i send email when change order
   status like normal, in outlook font size more bigger, product image size very
   small, order details bugged. But if you send customizer test email with same 
   info, all looks okey. So real emails bugged, test emails okey.
 *  Thread Starter [skoty](https://wordpress.org/support/users/skoty/)
 * (@skoty)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/#post-17972616)
 * for me both are not perfect size
 * Can you attach a screenshot?
 *  [dowista](https://wordpress.org/support/users/dowista/)
 * (@dowista)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/#post-17972625)
 * [https://i.postimg.cc/RFpKM4XR/1.jpg](https://i.postimg.cc/RFpKM4XR/1.jpg)
 * [https://i.postimg.cc/GtBYtVf1/2.jpg](https://i.postimg.cc/GtBYtVf1/2.jpg)
 * in mobile gmail also font size more bigger. Need optimize mobile view.
    -  This reply was modified 1 year, 7 months ago by [dowista](https://wordpress.org/support/users/dowista/).
 *  Thread Starter [skoty](https://wordpress.org/support/users/skoty/)
 * (@skoty)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/#post-17972744)
 * If you are using Gmail app try this 2 steps and tell me if it solved
 * [https://postimg.cc/3dxdHN0D](https://postimg.cc/3dxdHN0D)
 *  [dowista](https://wordpress.org/support/users/dowista/)
 * (@dowista)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/#post-17972794)
 * no that button in my gmail. Also think about customers, they dont press any buttons
   when get emails. And look how font are big.
 * [https://i.postimg.cc/bwYCgHsS/IMG-20240824-085817.jpg](https://i.postimg.cc/bwYCgHsS/IMG-20240824-085817.jpg)
 *  Thread Starter [skoty](https://wordpress.org/support/users/skoty/)
 * (@skoty)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/#post-17972796)
 * Can you redirect the email to me
 * [AlazzaniSal@gmail.com](https://wordpress.org/support/topic/plugin-support-for-mobile-view/AlazzaniSal@gmail.com?output_format=md)
 *  Thread Starter [skoty](https://wordpress.org/support/users/skoty/)
 * (@skoty)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/#post-17972905)
 * I opened the email you sent me using both the iPhone Mail app and the Spark app.
   The fonts in both apps appear fine and are of normal size, but the email itself
   isn’t mobile-friendly. I’m not sure, but this issue might be related to the font
   size or screen size on your mobile device.
 * [https://i.postimg.cc/SxWCwQkY/Whats-App-Image-2024-08-24-at-11-49-59-AM.jpg](https://i.postimg.cc/SxWCwQkY/Whats-App-Image-2024-08-24-at-11-49-59-AM.jpg)
   
   [https://i.postimg.cc/WpCZzq4J/Whats-App-Image-2024-08-24-at-11-50-00-AM.jpg](https://i.postimg.cc/WpCZzq4J/Whats-App-Image-2024-08-24-at-11-50-00-AM.jpg)
   [https://i.postimg.cc/sgRZ9F7j/Whats-App-Image-2024-08-24-at-11-50-00-AM-1.jpg](https://i.postimg.cc/sgRZ9F7j/Whats-App-Image-2024-08-24-at-11-50-00-AM-1.jpg)
   [https://i.postimg.cc/P5zvS6Qm/Whats-App-Image-2024-08-24-at-11-50-00-AM-2.jpg](https://i.postimg.cc/P5zvS6Qm/Whats-App-Image-2024-08-24-at-11-50-00-AM-2.jpg)
 *  [dowista](https://wordpress.org/support/users/dowista/)
 * (@dowista)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/#post-17972914)
 * Yes, as you see images small and its not mobile friendly. I dont know what to
   do. Its best email customizer what i found, but its not mobile friendly, so probably
   i will leave default woocommerce emails.
 * [https://i.postimg.cc/RFpKM4XR/1.jpg](https://i.postimg.cc/RFpKM4XR/1.jpg)
 * In image first with test email looks good, but second with real email looks not
   good. I dont know how to fix, maybe need to search in plugin code where is mobile
   css or why test email looks good.
    -  This reply was modified 1 year, 7 months ago by [dowista](https://wordpress.org/support/users/dowista/).
 *  Thread Starter [skoty](https://wordpress.org/support/users/skoty/)
 * (@skoty)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/#post-17972924)
 * Yes, it’s indeed the best email customizer I’ve found, but unfortunately, it’s
   not mobile-friendly. I even tried the PRO version and encountered the same issue.
   I hope they will release an update to fix this problem, as most customers shop
   using their phones, and they need a well-organized user interface.
 *  [lavendervu2510](https://wordpress.org/support/users/lavendervu2510/)
 * (@lavendervu2510)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/#post-17973044)
 * Hi [@skoty](https://wordpress.org/support/users/skoty/),
 * We have reviewed your template, and we can replicate your issue on our end, our
   team is working on it and respond to you as soon as possible. Kindly wait.
 * Hi [@dowista](https://wordpress.org/support/users/dowista/)
 * The email format may be interfered by the email server, and not keep the initial
   format. Could you [export your email template](https://docs.villatheme.com/woocommerce-email-template-customizer/#Import-&-Export-Templates),
   so we will review this issue on our end.
 * Best regards.
 *  [dowista](https://wordpress.org/support/users/dowista/)
 * (@dowista)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/#post-17973047)
 * Hello [@lavendervu2510](https://wordpress.org/support/users/lavendervu2510/) ,
 * i have tried add custom css in email template and its a little bit helped. Please
   try sent TEST and REAL, becouse it have difference:
 *  `@media (max-width: 479px) { table { width: 100%; } .viwec-responsive { width:
   100% !important; } .viwec-responsive-center, .viwec-responsive-center p { text-
   align: center !important; } }`
 * its my email template:
 * `{"style_container":{"background-color":"#efefef","background-image":"none","
   width":600,"responsive":"479"},"rows":{"0":"2103","1":{"props":{"style_outer":{"
   padding":"15px 35px 0px","background-image":"none","background-color":"#b5f1db","
   border-color":"#444444","border-style":"solid","border-left-width":"0px","border-
   top-width":"0px","border-right-width":"0px","border-bottom-width":"0px","border-
   radius":"0px","width":"100%"},"type":"layout/grid1cols","dataCols":"1"},"cols":{"
   0":{"props":{"style":{"padding":"0px","background-image":"none","background-color":"
   transparent","border-color":"#444444","border-style":"solid","border-left-width":"
   0px","border-top-width":"0px","border-right-width":"0px","border-bottom-width":"
   0px","border-radius":"0px","width":"530px"}},"elements":{"0":{"type":"html/text","
   style":{"width":"530px","line-height":"30px","background-image":"none","padding":"
   35px 0px 0px","border-color":"#444444","border-style":"solid","border-left-width":"
   0px","border-top-width":"0px","border-right-width":"0px","border-bottom-width":"
   0px","border-radius":"0px"},"content":{"text":"
   Labas, {first_name}"},"attrs":{"
   data-center_on_mobile":"true"},"childStyle":{}},"1":{"type":"html/text","style":{"
   width":"530px","line-height":"30px","background-image":"none","padding":"10px
   0px 0px","border-color":"#444444","border-style":"solid","border-left-width":"
   0px","border-top-width":"0px","border-right-width":"0px","border-bottom-width":"
   0px","border-radius":"0px"},"content":{"text":"Ačiū, gavome Jūsų užsakymą Nr.{
   order_number}. Informuosime Jus, kai gausime apmokėjimą ir pradėsime vykdyti 
   užsakymą."},"attrs":{"data-center_on_mobile":"true"},"childStyle":{}},"2":{"type":"
   html/button","style":{"width":"530px","font-size":"16px","font-weight":"400","
   font-family":"Helvetica, Arial, sans-serif","color":"#eeeeee","line-height":"
   45px","text-align":"center","padding":"35px 0px"},"content":{"text":"ŽIŪRĖTI 
   UŽSAKYMĄ"},"attrs":{"href":"{view_order_url}"},"childStyle":{"a":{"border-width":"
   0px","border-radius":"0px","border-color":"#eeeeee","border-style":"solid","background-
   color":"#e43f5a","width":"204px"}}}}}}},"2":{"props":{"style_outer":{"padding":"
   20px 35px 25px","background-image":"none","background-color":"#fbf3c5","border-
   color":"#0f0f0f","border-style":"solid","border-left-width":"0px","border-top-
   width":"0px","border-right-width":"0px","border-bottom-width":"0px","border-radius":"
   0px","width":"100%"},"type":"layout/grid1cols","dataCols":"1"},"cols":{"0":{"
   props":{"style":{"padding":"0px","background-image":"none","background-color":"
   transparent","border-color":"#444444","border-style":"solid","border-left-width":"
   0px","border-top-width":"0px","border-right-width":"0px","border-bottom-width":"
   0px","border-radius":"0px","width":"530px"}},"elements":{"0":{"type":"html/wc_hook","
   style":{"width":"530px"},"content":{},"attrs":{"data-wc-hook":"woocommerce_email_order_details"},"
   childStyle":{"h2":{"font-size":"20px","font-weight":"400","line-height":"22px","
   color":"#0f0f0f","padding":"10px 0px"},".td":{"font-size":"15px","line-height":"
   10px","padding":"12px 0px 8px"},".head.td":{"color":"#444444","border-color":"#
   e5e5e5","border-style":"dashed","border-left-width":"0px","border-top-width":"
   0px","border-right-width":"0px","border-bottom-width":"0px"},".body.td":{"color":"#
   444444","border-color":"#e5e5e5","border-style":"dashed","border-left-width":"
   0px","border-top-width":"0px","border-right-width":"0px","border-bottom-width":"
   0px"}}}}}}},"3":"2128","4":"2104"}}
    -  This reply was modified 1 year, 7 months ago by [dowista](https://wordpress.org/support/users/dowista/).

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## Tags

 * [mobile view](https://wordpress.org/support/topic-tag/mobile-view/)

 * 29 replies
 * 4 participants
 * Last reply from: [lavendervu2510](https://wordpress.org/support/users/lavendervu2510/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-support-for-mobile-view/page/2/#post-18014320)
 * Status: not resolved