I can’t say enough good things about this plugin and the support crew. They went ABOVE & BEYOND to get our site up and help us with an issue. We upgraded to the Gold Cart, which is really cheap and the upgrade also included a support ticket. We used that support ticket to help with a shipping error we were having.
The product we have is tea witch is extremely light. This caused errors because USPS has a minimum weight. This is an error that the support crew has never encountered before as its very rare to have a products this light. We actually gave up on it and was going to use per item shipping but their support crew kept on it until they figured out what the issue was. Mihai Alexandru and the support staff were AMAZING!!
WE also love the features it has namely coupons, the grid view and lots of available add ons.
Our site is now live and the USPS shipping is working great. They really take their paid support tickets seriously and make a point to help their customers out. I would recommend this shopping cart plugin and their company to anyone else.
Sylvia & Eliz
Laughing Tree Tea
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