Title: Plugin Support
Last modified: August 21, 2016

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# Plugin Support

 *  [ThomasTsai](https://wordpress.org/support/users/thomastsai/)
 * (@thomastsai)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/plugin-support-12/)
 * I’m a Premium Special member of wpmarketplaceplugin.com which is one of your 
   network sites.
 * I need your support in urgent to solve some major issues after testing some of
   your extensions and add-ons for WP Marketplace plugin:
 * 1. WP Marketplace plugin
    1.1 Payouts function: The payout amount is calculated
   on a wrong base that maybe resulted in more sales more loss to the site owner.
   1.2 Edit Profile page: Left column always be cut half no matter with which theme
   is used.
 * 2. Simplified Checkout plugin
    2.1 When it’s activated, one order would turn 
   out into two orders, one in completed status, the other one in processing status.
   The processing one will be completed when next order is placed by any buyer, 
   and the file downloaded is the file purchased by next buyer. 2.2 When it’s deactivated,
   no error found as above mentioned. However, the downloaded zip file contains 
   the product itself and its root directory which is not supposed to be there.
 * 3. Membership plugin:
    3.1 It shows a fatal error message as below when I try
   to activate it after the wpmarketplace plugin is activated. “Membership plugin
   could not be activated because it triggered a fatal error. Parse error: syntax
   error, unexpected T_PAAMAYIM_NEKUDOTAYIM in /home1/…/mysite.com/wp-content/plugins/
   wpmp-membership/index.php on line 208″
 * 4. Centrino Pro theme and Payza plugin
    4.1 They are still not available since
   last email sent by someone from wpeden.com via [contact@wpeden.com](https://wordpress.org/support/topic/plugin-support-12/contact@wpeden.com?output_format=md)
   on 2014/3/6. He told me that they will be available within next 48 hours.
 * I like your products very much, especially Centrino Pro. That’s why I paid $55
   to subscribe Premium Special Membership.
 * I had sent temporary wp-admin login details to [contact@wpeden.com](https://wordpress.org/support/topic/plugin-support-12/contact@wpeden.com?output_format=md).
   Hope you or your team can solve my issues ASAP!
 * [https://wordpress.org/plugins/wpmarketplace/](https://wordpress.org/plugins/wpmarketplace/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Shahjada](https://wordpress.org/support/users/codename065/)
 * (@codename065)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/plugin-support-12/#post-4717317)
 * I see you already posted here [http://wpmarketplaceplugin.com/support/topic/final-request-for-support/](http://wpmarketplaceplugin.com/support/topic/final-request-for-support/),
   support team already replied there, please check, also replied your email. Thanks.

Viewing 1 replies (of 1 total)

The topic ‘Plugin Support’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wpmarketplace_eef0f1.svg)
 * [WP Marketplace - Complete Shopping Cart / eCommerce Solution](https://wordpress.org/plugins/wpmarketplace/)
 * [Support Threads](https://wordpress.org/support/plugin/wpmarketplace/)
 * [Active Topics](https://wordpress.org/support/plugin/wpmarketplace/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpmarketplace/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpmarketplace/reviews/)

## Tags

 * [Ecommerce](https://wordpress.org/support/topic-tag/ecommerce/)
 * [marketplace](https://wordpress.org/support/topic-tag/marketplace/)

 * 1 reply
 * 2 participants
 * Last reply from: [Shahjada](https://wordpress.org/support/users/codename065/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/plugin-support-12/#post-4717317)
 * Status: not resolved