Support » Plugin: Embed PDF » Plugin Suggestion for "Unable to View PDF"

  • Resolved Anita Carter


    I have been using this for a long time and with the last update to WordPress and possibly the plugin or even Google’s API – the viewing of the PDF has become intermittent. In Chrome the box shows up but says “No Preview is Available”, in Internet Explorer it either shows up or big white space, and in Firefox the same but I get the big white space more.

    Because this is an issue – it would seem prudent to move the following message up to the top rather than have it at the bottom.

    Unable to display PDF
    Click here to download

    Because the space allotted for the PDF to render is so huge, it pushes this message too far down the page. Visitors may not scroll down that far when they see the space is blank.

    Maybe update this so that the message shows at the top. I think this is a good solution until the kinks are worked out.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Pat Hawks


    Unfortunately, that is controlled by Google via their Google Document Viewer.

    Reading the tea leaves, it looks like they may soon discontinue support for their viewer, breaking this plugin.

    Anita Carter


    Hi Pat, another web developer on a Slack group I belong helped me get that message on the top. So it’s at the top and the bottom.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Plugin Suggestion for "Unable to View PDF"’ is closed to new replies.