I’ve installed the plugin and got it working except for one thing. When the user gets their confirmation email with a custom link to confirm their subscription or unsubscription, it takes them to a page that the shortcode is inserting a title and stuff into. The page title for a person subscribing says “Subscription Confirmed” with nothing added in the body except another subscription text entry form with buttons to subscribe/unsubscribe.
However, when the user has clicked the custom link in the email to confirm unsubscribing, the page is identical. An unsubscribing user is presented with a page title that says “Subscription Confirmation” and then an email entry form with a “subscribe” button (which they clearly don’t want) and an “unsubscribe” button (which they think they just did). Since some bad email unsubscribe confirmation pages force users to re-enter their email address and hit “unsubscribe” again, users are confused by seeing another email input form on a page that should only be confirming their unsubscription.
a) is this actually the intended operation of the plugin?
b) if so is there a way to change this behavior?
Ideally, I would like the unsubscription confirmation page to only show a title and body that explicitly reflects “Unsubscription” (not “Subscription”) with no input form or buttons at all, since an unsubscribing user has no use for any of that and it is definitely confusing, with the potential for users to think they have to re-enter their email address and then getting an error message saying there is no such subscriber because they are already unsubscribed.
The title on the subscription confirmation page is fine but I think the email input form and button(s) should also not display here. The user certainly doesn’t want to subscribe again (although they might think they need to fill in their email address again on this page to “confirm” their subscription, thus generating another error message). If they wanted to unsubscribe they wouldn’t have just clicked the link in the email that confirms subscribing.
I’ve spent several hours at this but maybe there’s something I’m not understanding. I do understand that there is a “hide” option to hide one button or the other but not an option to hide both and the email input. I’ve also not found a way to change the text inserted into the page title but only for users confirming their unsubscription. Thanks for any help that anyone can provide.
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