Support » Plugin: Subscribe2 » [Plugin: Subscribe2] Message failed error, but Send Email Preview works

  • sgridley

    (@sgridley)


    Hi, I am trying to send a single test email to myself (I’m the only registered user) and it gives me the error: “Message failed! Check your settings and check with your hosting provider”

    However, when I choose Send Email Preview from the Settings page, it emails a test message to me no problem.

    I am using Hostgator as a provider, but I have not checked the logs with my provider because I was able to successfully send the Preview email, so I am guessing my provider is not the problem?

    Any ideas of what to test next?

    Thanks,
    Sam

    http://wordpress.org/extend/plugins/subscribe2/

Viewing 3 replies - 1 through 3 (of 3 total)
  • mattyrob

    (@mattyrob)

    @sgridley,

    Subscribe2->Settings, change the number of recipients to 1 and make sure that the sender of the email is on-domain. Look through previous forum posts for more on these if you don’t understand, it’s been covered many times before.

    If that doesn’t work then speak to your hosting provider.

    sgridley

    (@sgridley)

    MattyRob, it is working for me after all. After disabling a bunch of plugins and it still not working. I tried something different.

    For the Preview email, I added one word of content and viola! It worked!

    I guess when you try the test Preview or Send with no content, it gives you a Failed message. I bet a lot of people get tripped up on this too.

    Thanks for your help, I’m heading over to get the html license now that I know it works!

    Sam

    mattyrob

    (@mattyrob)

    @sgridley,

    I’m glad you got it working – you’ve tripped over one of the fail safes I guess – not much point the plugin sending your readers empty emails so it’s coded to bail if the content is empty.

Viewing 3 replies - 1 through 3 (of 3 total)
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