Title: [Plugin: Subscribe2] "from" address
Last modified: August 20, 2016

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# [Plugin: Subscribe2] "from" address

 *  Resolved [bedecooke](https://wordpress.org/support/users/bedecooke/)
 * (@bedecooke)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-subscribe2-from-address/)
 * I’m having, what I’m sure will turn out to be a minor issue with Suscribe2.
    
   Emails are sending to the correct users In settings “Send Email From:” is set
   to admin although I’ve also tried other users. admin has an email address the
   same as my website ie [xxx@fiskertonscouts.org.uk](https://wordpress.org/support/topic/plugin-subscribe2-from-address/xxx@fiskertonscouts.org.uk?output_format=md)
 * BUT when the emails are sent they always arrive with no email address in the 
   sender field. The to address is fine, as is the message but no from address which
   of course results in emails being treated as spam.
    I’ve tried multiple different
   users, new ones, old ones, modified ones to no avail, Any suggestions please ?
   Can I force the sender address somewhere maybe
 * Thanks in advance
 * [http://wordpress.org/extend/plugins/subscribe2/](http://wordpress.org/extend/plugins/subscribe2/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * (@mattyrob)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-subscribe2-from-address/#post-2995706)
 * [@bedecooke](https://wordpress.org/support/users/bedecooke/),
 * This is due to server configuration (or perhaps misconfiguration) that is causing
   the sender details to be stripped out. You need to raise this with your hosting
   provider, sometimes it can be fixed by a domain level php.ini file by defining
   the sendmail path, something like this:
    `sendmail_path = /usr/sbin/sendmail -
   t -i -f blablabla@my_website.com`
 *  Thread Starter [bedecooke](https://wordpress.org/support/users/bedecooke/)
 * (@bedecooke)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-subscribe2-from-address/#post-2995805)
 * Thanks MattyRob but that doesnt seem to add up. Ordinary emails (via client) 
   and webmail both work fine which seem to point to the plugin.
 * Also reply from Host back this view. “The sender address is set when you use 
   the mail() function in PHP.The ‘From’ address is one of the headers that you 
   need to set and is a parameter that you pass to the function.”
 * Any other thoughts ?
 *  Thread Starter [bedecooke](https://wordpress.org/support/users/bedecooke/)
 * (@bedecooke)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-subscribe2-from-address/#post-2995814)
 * Sorted – after messing with Sever side and ages looking at Subscribe2 scripts,
   I thought to myself blow this and went back to square one and trouble shoot it
   properly. I wont bore you with the long details but it boiled down to either 
   the plugin amr personalise either was set up wrong or wasnt working
 * Either way sorted – Lesson : Start with the simple stuff !
 *  [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * (@mattyrob)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-subscribe2-from-address/#post-2995834)
 * [@bedecooke](https://wordpress.org/support/users/bedecooke/),
 * I’m glad you got sorted in the end but to clarify for any future readers, email
   sent via an email client or webmail is entirely separate from email generated
   via a PHP script.
 * In an email client and webmail app the email is all generated and pushed via 
   an SMTP server. Unless you’ve specifically configured a plugin on WordPress to
   do the same then your email goes via the sendmail app on your web server instead.
 * If WordPress used SMTP for everything then you’d need to provide a server name,
   username and password for any emails to work at all.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘[Plugin: Subscribe2] "from" address’ is closed to new replies.

 * ![](https://ps.w.org/subscribe2/assets/icon-256x256.png?rev=2318630)
 * [Subscribe2 - Form, Email Subscribers & Newsletters](https://wordpress.org/plugins/subscribe2/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/subscribe2/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/subscribe2/)
 * [Active Topics](https://wordpress.org/support/plugin/subscribe2/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/subscribe2/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/subscribe2/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * Last activity: [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-subscribe2-from-address/#post-2995834)
 * Status: resolved