WordPress.org

Support

Support » Plugins and Hacks » Subscribe To Comments Reloaded » [Resolved] [Plugin: Subscribe To Comments Reloaded] Subscription Management Not Working

[Resolved] [Plugin: Subscribe To Comments Reloaded] Subscription Management Not Working

  • The subscription management does not appear to be working on my install. I am not able to manage the subscriptions from the backend, from the links in user emails, or even by clicking the subscribe without commenting link.

    The is the link to subscribe without commenting:
    http://thisweekfordinner.com/manage-subscriptions?srp=6961&sra=s

    The management page is set to “/manage-subscriptions” in the options. I had Super Cache enabled so I disabled that and still no luck. I also tried with all plugins disabled.

    Any advice for further troubleshooting this issue?

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Contributor Jason Crouse

    @coolmann

    Hi there,

    do you have any SEO-related or redirection plugins installed? Also, can you contact me in private here:

    la buca delle lettere

    I can send you a copy of the new version I’m developing, I suspect the behavior is related to a known bug (already fixed in this new version).

    Thanks,
    Camu

    Hi, When Clicking on “manage the subscriptions” or “subscribe without commenting” i am not getting options to manage the contacts.
    http://lulzimg.com/i17/4a07d3.jpg
    http://lulzimg.com/i17/80233d.jpg
    I am using Thesis Framework. You can check my site at http://www.xinz.org

    Regards. Hoping for a solution. Thanks in advance.

    Plugin Contributor Jason Crouse

    @coolmann

    Hi there, there are three possible explanations for this behavior:

    1) your theme is not compatible with StCR. Try temporarily switching to another theme to see what happens

    2) some other plugin is preventing StCR from adding the FORM element to the page, maybe for security reasons? Try disabling all your other plugins and see what happens

    3) there’s a known bug (see my message above) that is triggered in some very specific cases, that could be causing this. Contact me to get the latest development version to see if this solves the problem.

    Camu

    Thanks for your reply. I do not have any SEO or redirection plugins installed. I’ve sent you an email to get a copy of the development code.

    Thanks!
    Aaron

    Thanks for your quick reply. I also sent you a message at your site.
    Regards

    Plugin Contributor Jason Crouse

    @coolmann

    Just sent the new version to both of you. Hopefully it will work 🙂

    Camu

    Thanks, but still not working for me, I think the theme is not compatible with the plugin. Anyways thanks for your efforts.

    Plugin Contributor Jason Crouse

    @coolmann

    @coolashish, what if you switch to another template?

    I cant switch it to another template, many of the settings will be lost by doing so.

    okay, i just tried it using theme test drive and activated twenty ten theme and it is working perfect in it. can you do something that it would work with my theme too.

    Plugin Contributor Jason Crouse

    @coolmann

    @coolashish, I knew it was something in your theme 🙂 You may want to contact those who developed it so that they can address the issue. As you can imagine, it would be impossible for me to troubleshoot ALL the available themes out there!

    PS: a vote for my plugin would be a nice way to thank me!

    Camu

    okay, thanks.
    voted for your plugin. nice plugin neways

    Plugin Contributor Jason Crouse

    @coolmann

    Thank you, really appreciated!

    Camu

    I am facing a similar problem. The subscription management page returns a 404 not found page 🙁
    Any help?

    Here’s my blog: http://www.techvorm.com

    Plugin Contributor Jason Crouse

    @coolmann

    Hi Perry,

    in your case your permalinks end with .html, so you should change the permalink of the management page to something like

    /comment-subscriptions.html

    in order for it to work. Don’t forget to vote for my plugin if this solves your issue!

    Camu

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘[Resolved] [Plugin: Subscribe To Comments Reloaded] Subscription Management Not Working’ is closed to new replies.
Skip to toolbar