Support » Plugin: Events Manager » Plugin Stripping Out Visual Editor HTML

  • Whenever we enter a new event using the visual editor, it strips out any formatting and posts all the content in one large block of text. If we go into the text editor and add breaks or p tags, it works, but then any change to the visual side repeats the stripping of code. See this video which demonstrates the issue – https://unos.wistia.com/medias/ssts9dhx4q

Viewing 11 replies - 1 through 11 (of 11 total)
  • jordanthedesigner

    (@jordanthedesigner)

    Hello,
    Have you attempted disabling all other active plugins, and activating the default WP theme. Please do this and see if the issue still occurs.

    bcareyjaroop

    (@bcareyjaroop)

    Hi, we have tried disabling all the other plugins and this issue is still occurring. Are there any other options we could take?

    Plugin Support caimin_nwl

    (@caimin_nwl)

    NetWebLogic Support

    Have you all tried testing with the default WordPress theme?

    bcareyjaroop

    (@bcareyjaroop)

    I have tried reverting to the default theme. It does not strip away the html elements, however when I go to view our events tab I see that there are 38 total posts, however, it only lists 1 event.

    bcareyjaroop

    (@bcareyjaroop)

    Aha! I had to reset the events manager settings to the default

    Plugin Support caimin_nwl

    (@caimin_nwl)

    NetWebLogic Support

    Sounds like this is resolved?

    No, that only fixed one of our problems with the events page. We are still not able to edit the event without it stripping away any of our HTML elements that we have added to the editor. We have tried using the default theme, and the problem still occurs.

    Plugin Support caimin_nwl

    (@caimin_nwl)

    NetWebLogic Support

    Have you also tried with all other plugins deactivated?

    Yes I have

    It seems to only be stripping away the HTML when we edit it under the visual tab. However, when we make edits under the text tab, the formatting and HTML remain untouched.

    • This reply was modified 6 days, 2 hours ago by  bcareyjaroop.
    Plugin Support caimin_nwl

    (@caimin_nwl)

    NetWebLogic Support

    Does the same thing happen if you switch between Visual and Text editors with a normal post or page?

Viewing 11 replies - 1 through 11 (of 11 total)
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