Title: Plugin stops working
Last modified: September 10, 2020

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# Plugin stops working

 *  Resolved [petja007](https://wordpress.org/support/users/petja007/)
 * (@petja007)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-stops-working-11/)
 * Auf einmal funktionier das Plugin nicht mehr.
    In der chrome console sehe ich
   einen fehlerhaften api call. (400 BadRequest) Der call findet ein template nicht.
 * Ich habe die aktuelle plugin Version und wordpress 5.5
 *     ```
       bundle.js:formatted:18486 GET https://aggregator.service.usercentrics.eu/aggregate/de?templates=H1Vl5NidjWX@33.13.30,BJz7qNsdj-7@13.5.8,DRtQq21D0@1.0,HkocEodjb7@48.8.21 400
       bundle.js:formatted:6540 TypeError: Cannot read property 'map' of undefined
           at Function.i.mapDeprecatedConsentTemplatesFields (bundle.js:formatted:18504)
           at bundle.js:formatted:18492
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-stops-working-11%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Jonas Staudenmeir](https://wordpress.org/support/users/staudenmeir/)
 * (@staudenmeir)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-stops-working-11/#post-13390234)
 * Hallo [@petja007](https://wordpress.org/support/users/petja007/),
 * dieser Fehler wird von der Usercentrics CMP selbst verursacht und kann nicht 
   vom Plugin behoben werden.
 * Bitte kontaktiere den Support:
    [https://usercentrics.atlassian.net/servicedesk/customer/portal/2/group/2/create/14](https://usercentrics.atlassian.net/servicedesk/customer/portal/2/group/2/create/14)

Viewing 1 replies (of 1 total)

The topic ‘Plugin stops working’ is closed to new replies.

 * ![](https://ps.w.org/usercentrics-consent-management-platform/assets/icon.svg?
   rev=2289342)
 * [USERCENTRICS CMP](https://wordpress.org/plugins/usercentrics-consent-management-platform/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/usercentrics-consent-management-platform/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/usercentrics-consent-management-platform/)
 * [Active Topics](https://wordpress.org/support/plugin/usercentrics-consent-management-platform/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/usercentrics-consent-management-platform/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Jonas Staudenmeir](https://wordpress.org/support/users/staudenmeir/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-stops-working-11/#post-13390234)
 * Status: resolved