Support » Plugin: NextGEN Gallery Voting » plugin stops thumbnail creation

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author shauno

    (@shauno)

    Hi JJ

    That is weird! I have never had anyone complain of that before, and I’ve never had that happen in any of my installs. What versions of WP, NGG and NGG Voting are you using.
    Also, how are you creating the gallery, and uploading the images (just so I can be sure to test EXACTLY like you are using it).

    Thread Starter jjcheno

    (@jjcheno)

    Hey shauno, sorry for the tardy reply, was on the road. core and plugin are newest versions

    Wp 3.5.1
    ngg 1.9.12
    voting 2.4.1

    I create a gallery from /nggallery-add-gallery select the options I want for voting and upload the images. images complete then thumbnail creation begins and it errors out. If I simple don’t select any options for voting and try again, same error. Only disabling the plugin, uploading and creating thumbs, then re-enable the voting plugin and selecting the options I want works fine. I thought maybe a php memory issue, cust has a vps with 128megs of php mem, dunno?

    Plugin Author shauno

    (@shauno)

    Hi again JJ

    I’ve just had a chance to quickly setup a completely fresh test install, with nothing but the latest WP, NGG, and NGG Voting. But I cannot replicate what you are experiencing.
    Do you perhaps have access to the error logs on the server? They might be able to give a more specific error that could explain more about what is happening?
    What other active plugins do you have (and can you test with them disabled?).

    Hey Shauno,

    I think this has happened to me as well but the thumbnail only doesn’t show in the admin side of NGG not on the front end side for voting for me…

    Plugin Author shauno

    (@shauno)

    I cannot replicate this at all.
    JJ, can you please zip up and send me your plugins directory (only plugins you have active) to shaunalberts AT gmail DOT com. I will add them to a test install and see if I can replicate the problem that way.

Viewing 5 replies - 1 through 5 (of 5 total)
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