Support » Plugin: USPS Simple Shipping for Woocommerce » Plugin stopped working this morning

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Dan

    (@dangoodman)

    The USPS API stopped accepting the default User ID for some reason. So we have replaced it with a new one. Please update to the 1.5.6 version just released. Let me know if you have any issues with it.

    Thread Starter Ski_K2

    (@ski_k2)

    Updating to the new version 1.5.6 got mine working 🙂
    “Please update to the 1.5.6 version just released. Let me know if you have any issues with it.”
    Thanks Dan 🙂

    Plugin Author Dan

    (@dangoodman)

    Great! Thank you for your prompt response.

    Hello,

    I’m still facing issue after updated plugin 1.5.6. Can you please help me?
    https://www.santopseal.com/

    Plugin Author Dan

    (@dangoodman)

    Hello @devaldarji91,

    Could you post your question to a new thread and gather the debug info:
    1. Enable the WooCommerce shipping debug mode: WooCommerce -> Settings -> Shipping -> Shipping options -> Enable debug mode.
    2. Go to the cart/checkout page.
    3. Look for the ‘Found X USPS rates’ notice on the top of the page and click ‘Copy’ there.
    4. Paste the copied details here.
    5. Disable the debug mode.

    Thanks for your quick reply. 

    array (
      'settings' => 
      array (
        'props' => 
        array (
          'endpoint' => 'https://secure.shippingapis.com/ShippingAPI.dll',
          'defaultUserId' => '891000005749',
          'domestic' => 
          array (
            0 => 'US',
            1 => 'PR',
            2 => 'VI',
            3 => 'MH',
            4 => 'FM',
          ),
          'services' => 
          array (
            'EXPRESS_MAIL' => 
            array (
              'name' => 'Priority Mail Expressâ„¢',
              'services' => 
              array (
                3 => 'Priority Mail Expressâ„¢',
                2 => 'Priority Mail Expressâ„¢, Hold for Pickup',
                23 => 'Priority Mail Expressâ„¢, Sunday/Holiday',
              ),
            ),
            'PRIORITY_MAIL' => 
            array (
              'name' => 'Priority Mail®',
              'services' => 
              array (
                1 => 'Priority Mail®',
                33 => 'Priority Mail®, Hold For Pickup',
                18 => 'Priority Mail® Keys and IDs',
                47 => 'Priority Mail® Regional Rate Box A',
                48 => 'Priority Mail® Regional Rate Box A, Hold For Pickup',
                49 => 'Priority Mail® Regional Rate Box B',
                50 => 'Priority Mail® Regional Rate Box B, Hold For Pickup',
              ),
            ),
            'FIRST_CLASS' => 
            array (
              'name' => 'First-Class Mail®',
              'services' => 
              array (
                '0A' => 'First-Class Mail® Postcards',
                '0B' => 'First-Class Mail® Letter',
                '0C' => 'First-Class Mail® Large Envelope',
                '0D' => 'First-Class Mail® Parcel',
                12 => 'First-Classâ„¢ Postcard Stamped',
                15 => 'First-Classâ„¢ Large Postcards',
                19 => 'First-Classâ„¢ Keys and IDs',
                61 => 'First-Classâ„¢ Package Service',
                53 => 'First-Classâ„¢ Package Service, Hold For Pickup',
                78 => 'First-Class Mail® Metered Letter',
              ),
            ),
            'STANDARD_POST' => 
            array (
              'name' => 'USPS Retail Groundâ„¢',
              'services' => 
              array (
                4 => 'USPS Retail Groundâ„¢',
              ),
            ),
            'MEDIA_MAIL' => 
            array (
              'name' => 'Media Mail',
              'services' => 
              array (
                6 => 'Media Mail',
              ),
            ),
            'LIBRARY_MAIL' => 
            array (
              'name' => 'Library Mail',
              'services' => 
              array (
                7 => 'Library Mail',
              ),
            ),
          ),
          'subservicesEnabled' => 
          array (
            3 => 'yes',
            2 => 'yes',
            23 => 'yes',
            1 => 'yes',
            33 => 'no',
            18 => 'no',
            47 => 'no',
            48 => 'no',
            49 => 'no',
            50 => 'no',
            '0A' => 'yes',
            '0B' => 'yes',
            '0C' => 'yes',
            '0D' => 'yes',
            12 => 'yes',
            15 => 'yes',
            19 => 'yes',
            61 => 'yes',
            53 => 'yes',
            78 => 'yes',
            4 => 'yes',
            6 => 'no',
            7 => 'no',
          ),
          'supports' => 
          array (
            0 => 'settings',
          ),
          'id' => 'usps_simple',
          'method_title' => 'USPS Simple',
          'method_description' => 'The <strong>USPS Simple</strong> plugin calculates rates for domestic shipping dynamically using USPS API during checkout.',
          'enabled' => 'yes',
          'title' => 'USPS Simple',
          'rates' => 
          array (
          ),
          'tax_status' => 'taxable',
          'fee' => NULL,
          'minimum_fee' => NULL,
          'instance_id' => 0,
          'instance_form_fields' => 
          array (
          ),
          'instance_settings' => 
          array (
          ),
          'availability' => NULL,
          'countries' => 
          array (
          ),
          'plugin_id' => 'woocommerce_',
          'errors' => 
          array (
          ),
          'data' => 
          array (
          ),
          'serviceDescription' => 'This controls the title which the customer sees during checkout.',
          'sender' => '15031',
          'userId' => '904SKYWO3126',
          'commercialRate' => 'yes',
          'groupByWeight' => 'no',
          't_express_mail' => 'Priority Mail Express',
          't_priority_mail' => 'Priority Mail',
          't_first_class' => 'First-Class Mail',
          't_standard_post' => 'USPS Retail Ground',
          't_media_mail' => 'Media Mail (USPS Simple)',
          't_library_mail' => 'Library Mail (USPS Simple)',
        ),
        'settings' => 
        array (
          'enabled' => 'yes',
          'sender' => '15031',
          'user_id' => '904SKYWO3126',
          'commercial_rate' => 'yes',
          'group_by_weight' => 'no',
          'express_mail' => '',
          't_express_mail' => 'Priority Mail Express',
          'express_mail_3' => 'yes',
          'express_mail_2' => 'yes',
          'express_mail_23' => 'yes',
          'priority_mail' => '',
          't_priority_mail' => 'Priority Mail',
          'priority_mail_1' => 'yes',
          'priority_mail_33' => 'no',
          'priority_mail_18' => 'no',
          'priority_mail_47' => 'no',
          'priority_mail_48' => 'no',
          'priority_mail_49' => 'no',
          'priority_mail_50' => 'no',
          'first_class' => '',
          't_first_class' => 'First-Class Mail',
          'first_class_0A' => 'yes',
          'first_class_0B' => 'yes',
          'first_class_0C' => 'yes',
          'first_class_0D' => 'yes',
          'first_class_12' => 'yes',
          'first_class_15' => 'yes',
          'first_class_19' => 'yes',
          'first_class_61' => 'yes',
          'first_class_53' => 'yes',
          'first_class_78' => 'yes',
          'standard_post' => '',
          't_standard_post' => 'USPS Retail Ground',
          'standard_post_4' => 'yes',
          'media_mail' => '',
          't_media_mail' => 'Media Mail (USPS Simple)',
          'media_mail_6' => 'no',
          'library_mail' => '',
          't_library_mail' => 'Library Mail (USPS Simple)',
          'library_mail_7' => 'no',
        ),
      ),
      'package' => 
      array (
        'contents' => 
        array (
          '12901da132c6e70709ced09a8c7567b5' => 
          array (
            'key' => '12901da132c6e70709ced09a8c7567b5',
            'product_id' => 4305,
            'variation_id' => 4867,
            'variation' => 
            array (
              'attribute_pa_73a-fda-tubing-wall-natural' => '1-8-id-x-5-16-od-x-3-32',
            ),
            'quantity' => 1,
            'data_hash' => '2a3b3bb50cc2d454e5ae6a0b053d4db0',
            'line_tax_data' => 
            array (
              'subtotal' => 
              array (
              ),
              'total' => 
              array (
              ),
            ),
            'line_subtotal' => 30.5799999999999982946974341757595539093017578125,
            'line_subtotal_tax' => 0,
            'line_total' => 30.5799999999999982946974341757595539093017578125,
            'line_tax' => 0,
            'product' => 
            array (
              'name' => 'Santoprene TPE/TPV 73A FDA Tubing - 1/8" ID X 5/16" OD X 3/32"',
              'slug' => 'santoprene-tpe-tpv-73a-fda-tubing-1-8-id-x-5-16-od-x-3-32',
              'price' => '30.58',
              'regular_price' => '30.58',
              'sale_price' => '',
              'weight' => '2 lbs',
              'weight_lbs' => 2.0,
              'dimensions' => ' x  x  in',
              'dimensions_in' => ' x  x ',
            ),
          ),
        ),
        'contents_cost' => 30.5799999999999982946974341757595539093017578125,
        'applied_coupons' => 
        array (
        ),
        'user' => 
        array (
          'ID' => 0,
        ),
        'destination' => 
        array (
          'country' => 'US',
          'state' => '',
          'postcode' => '',
          'city' => '',
          'address' => '',
          'address_1' => '',
          'address_2' => '',
        ),
        'cart_subtotal' => '30.58',
        'rates' => 
        array (
        ),
      ),
      'requests' => 
      array (
        'ONLINE' => 'API=RateV4&XML=
    <RateV4Request USERID="904SKYWO3126">
        <Revision>2</Revision>
        <Package ID="12901da132c6e70709ced09a8c7567b5:1::::2">
            <Service>ONLINE</Service>
            <ZipOrigination>15031</ZipOrigination>
            <ZipDestination/>
            <Pounds>2</Pounds>
            <Ounces>0.00</Ounces>
            <Container/>
            <Size>REGULAR</Size>
            <Width/>
            <Length/>
            <Height/>
            <Girth>0</Girth>
            <Machinable>true</Machinable>
            <ShipDate>07-Oct-2021</ShipDate>
        </Package>
    </RateV4Request>
    ',
        'STANDARD POST' => 'API=RateV4&XML=
    <RateV4Request USERID="904SKYWO3126">
        <Revision>2</Revision>
        <Package ID="12901da132c6e70709ced09a8c7567b5:1::::2">
            <Service>STANDARD POST</Service>
            <ZipOrigination>15031</ZipOrigination>
            <ZipDestination/>
            <Pounds>2</Pounds>
            <Ounces>0.00</Ounces>
            <Container/>
            <Size>REGULAR</Size>
            <Width/>
            <Length/>
            <Height/>
            <Girth>0</Girth>
            <GroundOnly>true</GroundOnly>
            <Machinable>true</Machinable>
            <ShipDate>07-Oct-2021</ShipDate>
        </Package>
    </RateV4Request>
    ',
      ),
      'responses' => 
      array (
        'ONLINE' => 
        array (
          'headers' => 
          Requests_Utility_CaseInsensitiveDictionary::__set_state(array(
             'data' => 
            array (
              'x-backside-transport' => 'OK OK',
              'host' => '127.0.0.1:2048',
              'user-agent' => 'WordPress/5.8.1; https://www.santopseal.com',
              'referer' => 'https://secure.shippingapis.com/ShippingAPI.dll',
              'cneonction' => 'close',
              'content-type' => 'text/xml',
              'client-ip' => '192.185.4.44',
              'via' => '1.1 ApplicationError_XML_Firewall',
              'x-client-ip' => '56.0.33.9,56.0.33.9',
              'x-global-transaction-id' => '8ac205fb615d7ba1e56d607d',
              'ns-client-ip' => '192.185.4.44',
              'x-archived-client-ip' => '56.0.33.9',
              'date' => 'Wed, 06 Oct 2021 10:34:09 GMT',
              'access-control-allow-origin' => '*',
              'ntcoent-length' => '211',
              'strict-transport-security' => 'max-age=31536000; includeSubDomains',
              'x-frame-options' => 'SAMEORIGIN',
              'content-encoding' => 'gzip',
              'content-length' => '182',
            ),
          )),
          'body' => '<?xml version="1.0" encoding="UTF-8"?>
    <Error>
        <Number>80040B1A</Number>
        <Description>Authorization failure.  You are not authorized to connect to this server.</Description>
        <Source>USPSCOM::DoAuth</Source>
    </Error>
    ',
          'response' => 
          array (
            'code' => 200,
            'message' => 'OK',
          ),
          'cookies' => 
          array (
          ),
          'filename' => NULL,
        ),
        'STANDARD POST' => 
        array (
          'headers' => 
          Requests_Utility_CaseInsensitiveDictionary::__set_state(array(
             'data' => 
            array (
              'x-backside-transport' => 'OK OK',
              'host' => '127.0.0.1:2048',
              'user-agent' => 'WordPress/5.8.1; https://www.santopseal.com',
              'referer' => 'https://secure.shippingapis.com/ShippingAPI.dll',
              'cneonction' => 'close',
              'content-type' => 'text/xml',
              'client-ip' => '192.185.4.44',
              'via' => '1.1 ApplicationError_XML_Firewall',
              'x-client-ip' => '56.0.33.9,56.0.33.9',
              'x-global-transaction-id' => 'ce7aa452615d7ba2dfe83ef3',
              'ns-client-ip' => '192.185.4.44',
              'x-archived-client-ip' => '56.0.33.9',
              'date' => 'Wed, 06 Oct 2021 10:34:10 GMT',
              'access-control-allow-origin' => '*',
              'ntcoent-length' => '211',
              'strict-transport-security' => 'max-age=31536000; includeSubDomains',
              'x-frame-options' => 'SAMEORIGIN',
              'content-encoding' => 'gzip',
              'content-length' => '182',
            ),
          )),
          'body' => '<?xml version="1.0" encoding="UTF-8"?>
    <Error>
        <Number>80040B1A</Number>
        <Description>Authorization failure.  You are not authorized to connect to this server.</Description>
        <Source>USPSCOM::DoAuth</Source>
    </Error>
    ',
          'response' => 
          array (
            'code' => 200,
            'message' => 'OK',
          ),
          'cookies' => 
          array (
          ),
          'filename' => NULL,
        ),
      ),
      'unitedResponse' => '<?xml version="1.0" encoding="UTF-8"?>
    <Error>
        <Number>80040B1A</Number>
        <Description>Authorization failure.  You are not authorized to connect to this server.</Description>
        <Source>USPSCOM::DoAuth</Source>
    </Error>
    ',
      'shownRates' => 
      array (
      ),
      'eliminatedRates' => 
      array (
      ),
    )

    Also, please check this screenshot – http://prntscr.com/1v0c5k6.

    Plugin Author Dan

    (@dangoodman)

    @devaldarji91, thank you. It seems the old User ID is saved in your settings. Could you make sure the User ID field is empty?

    I have updated the old User ID to the new one. Now it is working fine.

    Thanks for your support.

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