• Resolved Christophe Eskidoos

    (@christophe-eskidoos)


    after my last plugins/wp updates, the distance calculation stopped working
    i got nothing in the woocommerce logs, nothing in the server logs, nothing in google console history and nothing in inspect element console log

    in what other way can i define the problem?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Christophe Eskidoos

    (@christophe-eskidoos)

    debug=”true” but i do not see logs, maybe that is the first step?

    Thread Starter Christophe Eskidoos

    (@christophe-eskidoos)

    Thanks for your patience. I have followed the steps on the video in order to test the API and I notice that page is not calling Distance Matrix API. There is no API connection on that page and as you mentioned there is no errors.

    Since you are using a third party to implement the API, I highly recommend you to reach them directly, as at the moment the plugin is not calling Distance Matrix API.

    By contacting them directly the Plugin Developer can look into the issue as something in the code implementation is not triggering the function to call Maps APIs.

    Plugin Author Dhruvin

    (@dhruvin)

    Hi @christophe-eskidoos

    I have replied to you via email and since this issue is related to Pro plugin, we can continue with the discussion over the email.

    Closing this thread as of now.

    Best Regards,
    Dhruvin

Viewing 3 replies - 1 through 3 (of 3 total)
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