Support » Plugin: Easy Social Like Box - Popup - Sidebar Widget » Plugin stopped working after last update

  • Resolved lauritasita

    (@lauritasita)


    Hi,

    This is a great plugin that I’ve been using for a number of years now, but after the last update to version 2.9.1 today, it is no longer working. There is no longer any Facebook like box on the website’s sidebar where it always was. Could you please look into this?

    Thank you.

    Laura

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    Can you please send me the facebook url which you have set in the admin panel?

    Thread Starter lauritasita

    (@lauritasita)

    The url which I was previously able to connect to is:
    https://www.facebook.com/sangerblackmanmedia

    The funny thing is that after further testing, I was able to successfully connect to other public Facebook pages with no problem, so maybe there is a problem with this Facebook public page and not the plugin itself. There doesn’t seem to be a conflict with other plugins and I don’t even have that many plugins to begin with. I tried deactivating it and reinstalling it, but it doesn’t help. It’s supposed to show 111 likes.

    I also have this plugin installed on other websites and it does work, but it doesn’t seem to work for this Facebook page anymore.

    Plugin Author johnnash1975

    (@johnnash1975)

    Yes, you should set the “page visibility settings” to public and to all ages πŸ™‚

    —-

    If your Page has age or country restrictions, you won’t be able to see it when you’re logged out of Facebook.

    you’ll need to remove all age and country restrictions:

    Log into your account and go to your Page
    Click Settings at the top of your Page
    From General, click Country Restrictions, then click x next to any listed countries and click Save Changes
    Click Age Restrictions, select Anyone (13+) and click Save Changes

    —-

    These links should help πŸ™‚
    1. https://www.facebook.com/help/356113237741414
    2. https://www.facebook.com/help/778445532225441

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Plugin stopped working after last update’ is closed to new replies.