• Resolved elakademiapost

    (@elakademiapost)


    Hi,

    My website was working will with your plugin but suddenly it stopped showing the linking words in the new articles. I checked it, the old ones also are not linked properly.

    Also, exporting keywords didn’t work.

    what should i do?

    [removed by moderator]

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    Please don’t offer to send or post logon credentials on these forums:

    https://wordpress.org/support/guidelines#the-bad-stuff

    You can contact the author on their own site and, once there, the discussion is between the two of you. However, it is not OK to enter or send site credentials on these forums. We don’t want to encourage others (who are less reputable) to do similar things. It’s a fine line, but one that we need to enforce. Thanks for your cooperation.

    Thread Starter elakademiapost

    (@elakademiapost)

    Thanks steve, waiting for plugin support to send me email to check my website.

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    If you’re going that route, please keep it to email and not in these forums.

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    @internallinkjuicer I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://wordpress.org/support/guidelines/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us escalating this to the plugins team.

    It’s never necessary to do that. Here’s why.

    There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

    You get the idea.

    Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.

    You’ve been placed on “modwatch” until we’re convinced such postings have stopped. Your account has *not* been banned, we just want to check things for a while before they’re public. If you wish to take issue with this, contact moderators via the #forums channel on slack (https://make.wordpress.org/slack)

    Thread Starter elakademiapost

    (@elakademiapost)

    @internallinkjuicer how is my issue resolved? it is not working till now!

Viewing 5 replies - 1 through 5 (of 5 total)
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