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[resolved] Plugin stopped working (7 posts)

  1. Kristen104
    Member
    Posted 2 years ago #

    Hello. I installed Track Everything in December, and it worked perfectly until January 3, when it stopped tracking any events. I haven't changed any settings that I recall. Can you please help?

    Thanks!

    http://wordpress.org/plugins/track-everything/

  2. Nick Quinlan
    Member
    Plugin Author

    Posted 2 years ago #

    There was an update to the plugin in late December. You didn't happen to upgrade your plugins in early January, did you?

  3. Kristen104
    Member
    Posted 2 years ago #

    Thanks for responding!

    Yes, I did.

  4. Nick Quinlan
    Member
    Plugin Author

    Posted 2 years ago #

    Could you give me the URL to your site so I may take a look?

    Thanks for letting me know.

  5. Kristen104
    Member
    Posted 2 years ago #

    Sorry for the delayed response. It's http://www.hascares.org. Thanks!

  6. Nick Quinlan
    Member
    Plugin Author

    Posted 2 years ago #

    Alright. I've fixed the error. (Some code in the previous update wasn't properly sent to WordPress).

    If you update the plugin, everything should work again. I'm so sorry for the inconvenience, and thanks once again for letting me know.

  7. Kristen104
    Member
    Posted 2 years ago #

    Hi, Nick. Thanks for your help.

    Unfortunately, although I did update yesterday, it still isn't working. Can you please take another look?

    Thanks!

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