Title: Plugin stopped working
Last modified: March 12, 2020

---

# Plugin stopped working

 *  Resolved [navindesigns](https://wordpress.org/support/users/navindesigns/)
 * (@navindesigns)
 * [6 years ago](https://wordpress.org/support/topic/plugin-stopped-working-185/)
 * After submitting the form, page turns white and nothing else happens
    Please 
   help
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-stopped-working-185%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [6 years ago](https://wordpress.org/support/topic/plugin-stopped-working-185/#post-12535125)
 * Hi,
 * Do you have access to your PHP error log? THere should be a more detailed error
   there. Can you let us know what the full error message is?
 * If you don’t know where to check that you can ask your hosting provider to forward
   the PHP error to you.
 * Thanks for letting me know
 *  Thread Starter [navindesigns](https://wordpress.org/support/users/navindesigns/)
 * (@navindesigns)
 * [6 years ago](https://wordpress.org/support/topic/plugin-stopped-working-185/#post-12539000)
 * I updated my site to php 7.3.15. do you think that is causing this issue?
 *  [mc4wp](https://wordpress.org/support/users/mc4wp/)
 * (@mc4wp)
 * [6 years ago](https://wordpress.org/support/topic/plugin-stopped-working-185/#post-12539842)
 * I don’t think so, but without knowing the full and exact error message from your
   PHP error log I can’t say anything for sure.
 *  Thread Starter [navindesigns](https://wordpress.org/support/users/navindesigns/)
 * (@navindesigns)
 * [6 years ago](https://wordpress.org/support/topic/plugin-stopped-working-185/#post-12548573)
 * [https://ibb.co/2W5x1xr](https://ibb.co/2W5x1xr)
 * this is the debug log now
 * so I think the connection to mailchimp works normally now
 * but I don’t know why, after I submit the form, it shows blank page
 *  Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [6 years ago](https://wordpress.org/support/topic/plugin-stopped-working-185/#post-12549434)
 * Hi,
 * That’s the debug log for the MailChimp for WP API connection.
    You can ask your
   hosting provider to forward the PHP error to you, or even better ask them how
   to access it yourself. Usually through a hosting control panel.
 *  Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [6 years ago](https://wordpress.org/support/topic/plugin-stopped-working-185/#post-12584486)
 * Since there have been no replies for awhile I will now mark this topic as resolved.
   If you are still experiencing this issue or you have a similar problem, please
   create a NEW topic. Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Plugin stopped working’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577)
 * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-wp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-wp/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-wp/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [Lap](https://wordpress.org/support/users/lapzor/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/plugin-stopped-working-185/#post-12584486)
 * Status: resolved