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Gravity Forms Checkout Info: IT Exchange
Plugin stopped working just before form was expected (10 posts)

  1. SherriGoodman
    Member
    Posted 10 months ago #

    I just tried the plugin. I set up a form in Gravity forms...loaded it in with my Product in Exchange. All set.

    Went to run a purchase through in the Guest Checkout. I have Customer Pricing Addon loaded as well. Selected the dollar amount, filled in email - clicked the button to continue... Then it all vanished.

    The form didn't show, all items vanished from the page except the first part where I could select the dollar amount. No email, no form, nothing below that.

    I refreshed the page and set it up again...same thing happened.
    I deactivated the plugin...and all was working again...sans the additions to the form i wanted. NUTS.

    Can you help?
    Sherri :-)

    PS - I have the latest versions of Gravity Forms and Exchange.

    https://wordpress.org/plugins/gravity-forms-checkout-info-add-on-for-ithemes-exchange/

  2. Timothy Jacobs
    Member
    Plugin Author

    Posted 9 months ago #

    Hi Sherri,

    Sorry for such a delay here.

    Can you try again with the latest version? We had some problems with how Exchange caches information.

    Cheers,

    Timothy

  3. SherriGoodman
    Member
    Posted 9 months ago #

    Hi Timothy,

    Thanks so much for working on a fix. I'll give a it a go and let you know how it works for me. I have another site with a similar need for custom fields in the checkout of Exchange.

    Cheers,

    Sherri :-)

  4. Timothy Jacobs
    Member
    Plugin Author

    Posted 8 months ago #

    Hey Sherri, did that end up working for you?

    Cheers,

    Timothy

  5. SherriGoodman
    Member
    Posted 8 months ago #

    Hi Timothy,

    Thanks for checking back with me. I haven't tried it yet... got distracted on another matter, so had to set it aside.

    I need to get that done this week though. I'll follow up, hopefully by this Friday.

    :-)

  6. kjones8000
    Member
    Posted 8 months ago #

    Sherri, I am also setting up a political donation form using themes exchange and since i could not get the php editing figured out (i got close) to add the employer and occupation fields, i am trying to add gravity forms on. i saw your post that it was not working for you. http://ithemes.com/forum/topic/62166-how-to-add-a-field-to-billing-info/

    If you have any tips for me please let me know. Should have been up yesterday but can't get simple form lines into exchange so now i need to try to figure out this route.

    thanks if you have any tips.

  7. SherriGoodman
    Member
    Posted 8 months ago #

    Hi Kjones!

    I'm gonna run the latest version of this plugin again later today. I'll see if it works for me this time. Fingers crossed!

    I did see a demo of it prior to the update and Benjamin Bradley (from iThemes.com/webdesign.com) mentioned adding meta info to get those extra lines added. If the straightforward set up of the form doesn't work as expected, then I'll see if the meta data part of it will work...

    We shall see.
    :-)

  8. kjones8000
    Member
    Posted 8 months ago #

    hey it all worked for me.
    site will be up momentarily at http://www.yeson3a.org

    I put gravity forms on "conflict free mode" and we have no issues.

    whew!

  9. Timothy Jacobs
    Member
    Plugin Author

    Posted 8 months ago #

    I'm glad to here it Kjones!

  10. Timothy Jacobs
    Member
    Plugin Author

    Posted 8 months ago #

    Hey Sherri,

    How did this work out for you?

    Cheers,
    Timothy

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