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[Resolved] Plugin stopped letting me change related posts

Viewing 15 replies - 1 through 15 (of 19 total)
  • Hi! We’ve noticed that feature almost isn’t getting used so we removed it.
    We actually have a special plugin for this, you can try it out: http://wordpress.org/extend/plugins/zemanta/

    Best!
    Rok

    Hi. Thanks for the reply. I already use the Editorial Assistant plugin but, no matter what I do, it will not offer me choices of posts from my OWN blog under My Sources. So I have continued to use the other plugin but need to edit the posts it displays.

    Hey hulagirl101, I’ve checked up your blog feed in our system settings and fixed a couple of things, so that you should see more related articles from your own blog in the ‘My Sources’ tab.

    Can you confirm this or does the problem still persist? Let me know, I’ll gladly help you out!

    Take care & have a nice day!

    Best,
    Silvo

    Hey @hulagirl101!

    We just wanted to let you know that we have brought back the ‘Edit Related Posts’ button with our latest plugin version. You should be able to see it under your blogposts, after you update it in your WordPress’s Dashboard.

    Also — we are very interested in how and why you chose to use Edit Related Posts. Would it be possible to have a quick Skype call one of these days? We’d just like to ask some very general questions about your use and it won’t take too much of your time. Any feedback is more than appreciated!

    Here’s my email address: support@zemanta.com

    Thanks & I’m looking forward to your reply!

    Best,
    Silvo

    Hi. I’m having trouble with this. No posts come up when I click “Edit Related Posts.” Some of the automatic posts are ones that I don’t want visible.

    Is it possible to disable the plugin for a specific post?

    Thx

    Hey @tibungla, thanks for this heads up, since we just started to get some negative feedback very similar to yours in the past few days, which definitely makes us worried!

    May I ask you which browser do you use? Does the problem persist if you switch to another (Chrome, Firefox, Safari, etc.)? Any chance you could send us the link to your blog, so we could have a closer look?

    Let us know what’s up, since we’re really eager to get to the bottom of this as soon as possible! Here’s my email address: support@zemanta.com

    Take care & have a nice day!

    Best,
    Silvo

    Hey!

    We are already working on a fix (and some extra features) that should roll out sometime next week and which will hopefully fix these issues you are currently experiencing as well.

    But please do let me know if this isn’t the case, we’ll gladly take another look into it!

    And do let me know if you have any more questions — I’m here to help! 🙂

    Take care & have a nice weekend!

    Best,
    Silvo

    Hi Silvoslaf,

    I am using both Related Posts and the Editorial Assistant plugin. I have a question about each plugin.

    -One of my own related posts finally became available for selection in EA but it’s rare.

    -I’m able to Edit my Related Posts but when I save them, they don’t appear on the post.

    Love both plugins and hope there’s an easy fix!

    Hillary
    savvyexaminer.com

    Hey Hillary, thanks for reaching out & please accept my sincerest apologies for not responding anytime sooner (theres summer holidays took its toll — sorry)!

    As for your questions — have you added your blog to your sources in your Z-Dashboard (via the Zemanta widget in your create-new-post page)?

    Secondly — which browser are you using? Is the same thing happening if you switch to another browser?

    Let me know how it goes — I’m eager to help you out!

    Take care & have a nice day!

    Best,
    Silvo

    Hi silvoslav,

    Regarding http://www.savvyexaminer.com, I have tried editing related posts in Chrome and Safari without luck. I can make my edit selections, but nothing sticks after I save.

    I also have installed Zemanta Related Posts on another of my WP sites, http://cloudnine.hillarymilesproductions.com. The plugin is showing related posts, but clicking on Edit Related Posts only takes me to the top of the page. Tried it in Safari and Chrome without success. I’m on a Mac.

    Do I have to add cloudnine to my Zemanta settings? If so, how to I navigate to those settings. Do I have to add the Editor widget?

    Much thanks,
    Hillary

    Hey Hillary, this sure does sound a bit weird, to be honest, but let’s try to detect the problem first, before we proceed.

    The thing is, this shouldn’t be happening. First I thought you are using the IE browser, but now I’m surprised to see this is also happening on other browsers as well.

    Are you the admin of those blogs? Is it possible for you to try to do the same thing via another computer?

    As for those Zemanta settings — please forgive me for mentioning this, but it seems I misunderstood one of your previous questions, which is why I mentioned it in the first place. Not that important, so please ignore.

    But do let me know how it goes on another computer and if there’s anybody else the admin of your blogs. I’m eager to help!

    Take care & have a lovely weekend ahead!

    Best,
    Silvo

    Hi silvoslav,

    I will get back to you after I do a test on another computer…in a day or so. To answer your first question..I am signed in as admin when I try to edit my related posts.

    Regards,
    Hillary

    Hey Hillary, did you have a chance to check out your blog on some other computer?

    No rush, take your time, I was just curious if I could be of any further help. Let me know when you do. 🙂

    Take care & I’m looking forward to your reply!

    Best,
    Silvo

    Hi Silvo,

    I finally got to login to another computer to see if I was still unable to edit my related posts. It’s still happens on a PC where clicking on the Edit Related Post button takes me to the top of the page 🙂

    Hey Hillary!

    We looked at our code again for some errors that might pop up and cause some of our users these problems you are experiencing, and fortunately found something that could prevent it from happening in the future.

    Would you please be so kind and delete your browsing data (cache), restart your browser and try again then? It doesn’t matter which computer you are trying this from, since the problem is not on your side, but rather on ours.

    And do let me know how it goes! We’re eager to find out!

    Take care & I’m looking forward to your reply!

    Best,
    Silvo

Viewing 15 replies - 1 through 15 (of 19 total)
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