• Resolved orshvartz

    (@orshvartz)


    hey
    the plugin worked the first time i tested it but stoped working. I dont see even the add to cart event in analytics. please help

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Tatvic

    (@tatvic)

    Hi,

    Thanks for reaching out to us…!!!

    Can you please share few more details with us so that we can have a starting point to look into the issue?

    As our plugin uses gtag.js, it is essential to enable global site tracking from plugin settings. Please do it and let us know if that works.

    Regards

    Thread Starter orshvartz

    (@orshvartz)

    hey
    the google analytic active from google tag manager. i see the regelur data but not the EE. when i shut down the tag manager and activate gtag.js, the analytics doesnt work

    Plugin Author Tatvic

    (@tatvic)

    Hi,

    Have you enabled EE from Google Analytics?

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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