Support » Plugin: Premium Social Login with Social Data Integration (Paid) » [Plugin: Social Login, Social Sharing & Social Commenting, with User Profile Data] Show login Be

  • Resolved hughred22

    (@hughred22)


    I had been using this plug-in and work great. Today I tried to login and the social media login form is gone! (I display side be side with my regular wordpress login). I trouble shoot it and found out if I pick “Show Beside Login Form”, the loginradius social login will not show up. If I pick embed option, it show up.

    But I really like the display side by side option with the OR in between. Do you know what went wrong suddenly?

    Thanks!

    http://wordpress.org/extend/plugins/loginradius-for-wordpress/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author loginradius

    (@loginradius)

    Hi hughred22 – Thanks for reaching out to us. We really appreciate that you like our plugin. Can you please send us more information about your site like site name and what version of social login plugin you are using? Then our team can investigate more into it.

    You can also send us information on support.LoginRadius.com.

    Thanks,
    LoginRadius Team

    My website is http://creatorup.com/
    I tested it today and it works again. So I guess the plug-in is unstable? What causing the plug-in display sometimes? Also, the plug-in take a pretty long time to load. Is there a way to improve the plugin loading speed? Every time I click the login, there is a big white space. It take average 5 – 6 sec for the social button to display. Also, is that possible to put a loading gif to let user to know there is something loading there?

    I think by changing the social button icon to my custom icon will help improve the loading time since it load from local. Where can I have customized social icon to replace the default ones?

    Plugin Author loginradius

    (@loginradius)

    Plugin is fully stable and works well. Plugin loads from our servers located in multiple region. The load time depends on the internet speed. If you want plugin to host on your server and customize the interface, you can subscribe to our paid packages. Then you can load it from local and use any style or theme.

    Let us know if you have any further question about it.

    Thanks,
    LoginRadius Team

    hughred22

    (@hughred22)

    Hi,

    I did have a paid package. The load time the really slow compare to the rest of my site which using CDN and W3 Total Caches on a reseller hosting. I have a starter package to just test the plug-in to see if it is something we wanna use.

    I will love to learn how to host on my own server and customize the interface with css and html. Where can I find the further support to do that as paid customer?

    Thanks!

    Plugin Author loginradius

    (@loginradius)

    Hi Hughred22 – Please contact us at hello@loginradius.com and we’ll help you set up interface on your local server in our paid packages.

    LoginRadius Team

Viewing 5 replies - 1 through 5 (of 5 total)
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