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Snow Report
[resolved] Doesn't work on my site (24 posts)

  1. Stridesnshapes
    Member
    Posted 4 years ago #

    I get a blank page using your short code, or any code for that matter. Help?

    http://wordpress.org/extend/plugins/snow-report/

  2. Zack Katz
    Member
    Plugin Author

    Posted 4 years ago #

    What do you mean by "any code for that matter" - does it completely crash your site on all pages, or just pages with the shortcode?

    The plugin may require PHP5, though I hadn't thought that it did.

    I am working on version 1.1 that may fix it from another angle, but your feedback would be helpful.

  3. Stridesnshapes
    Member
    Posted 4 years ago #

    I have php5 installed. It doesn't crash it just does nothing! I'm using v 3.0.1 wordpress with Hyper cache. Do you know of any other plugins that may affect performance? I would love to help as much as possible, I think that this will be a great addition to fitness/sports/skiing blogs.

    as for the shortcodes, I set up a page using

    [snow_report]
    and another using
    [snow_report location="Quebec" mountain="" caption="Snow Reports for Ski Mountains in Quebec" align="left"]

    Neither gave me stats or feedback.

    The other thing I found funny is on the settings page on the right hand side:

    Shortcode example
    The following code…
    [snow_report location="Quebec" mountain="" caption="Snow Reports for Ski Mountains in Quebec" align="left"]

    …will output this table:

    There is no output here.

  4. Stridesnshapes
    Member
    Posted 4 years ago #

    any news?

  5. Zack Katz
    Member
    Plugin Author

    Posted 4 years ago #

    Can you check whether a PHP error is being generated by the plugin? You would check your FTP for an error log (or by calling your hosting provider and asking for the error log). This will help identify what's not working.

  6. Stridesnshapes
    Member
    Posted 4 years ago #

    I'll get back to you.

  7. Zack Katz
    Member
    Plugin Author

    Posted 4 years ago #

    I just submitted an update to the plugin (version 1.1) that may fix this issue. It should become available in about 15 minutes. Please upgrade and let me know.

  8. Stridesnshapes
    Member
    Posted 4 years ago #

    lol! I just saw it and I'm currently installing. BRB

  9. Stridesnshapes
    Member
    Posted 4 years ago #

    Parse error: syntax error, unexpected T_ENCAPSED_AND_WHITESPACE, expecting T_STRING or T_VARIABLE or T_NUM_STRING in /home/stridesn/public_html/wp-content/plugins/snow-report/snow-report.php on line 331

  10. Stridesnshapes
    Member
    Posted 4 years ago #

    Okay, re-installed and error is gone, still no reports. I get a blank page.

  11. Zack Katz
    Member
    Plugin Author

    Posted 4 years ago #

    Have you tried switching themes to the default WordPress theme?

  12. Zack Katz
    Member
    Plugin Author

    Posted 4 years ago #

    Although that wouldn't explain the plugin not working on the settings page...

    The error log would be very helpful.

  13. Stridesnshapes
    Member
    Posted 4 years ago #

    I just created a fresh install in a subdomain and I get the same results. forums.stridesnshapes.com - login using tester and tester. Check it out.

  14. Zack Katz
    Member
    Plugin Author

    Posted 4 years ago #

    Ok, the plugin is outputting that it had errors loading the RSS. There's no reason that should be happening except that if your host doesn't support the simplexml_load_file function.

    That would seem to be the issue.

  15. Stridesnshapes
    Member
    Posted 4 years ago #

    Ok, thanks. How do I fix this? Or does my hosting admin have to do this? I do have feeds on my main site from worbooker and tweeter working. I'm new to the php world and I'm learning as I go.

  16. Zack Katz
    Member
    Plugin Author

    Posted 4 years ago #

    Yeah, I believe it's a hosting issue. The other plugins probably use the default WordPress function, which doesn't support the type of file being accessed by the plugin.

  17. Stridesnshapes
    Member
    Posted 4 years ago #

    I'm checking with host now, I should have an answer soon. One way or another it will be good to know. BRB.Oh and thanks.

  18. Stridesnshapes
    Member
    Posted 4 years ago #

    You are correct, they don't support it. Looks like it is common, apparently it's a security risk.

  19. Zack Katz
    Member
    Plugin Author

    Posted 4 years ago #

    Alright, well at least we were able to figure it out. Too bad it doesn't work on your host.

  20. Stridesnshapes
    Member
    Posted 4 years ago #

    Anyway around this?

  21. Zack Katz
    Member
    Plugin Author

    Posted 4 years ago #

    Either switch hosting or wait until I make another method of accessing the data, and I have other projects I'm working on.

  22. Stridesnshapes
    Member
    Posted 4 years ago #

    Ok Thanks. I'm looking into a hosting switch.

  23. Zack Katz
    Member
    Plugin Author

    Posted 4 years ago #

    I recommend Hostgator. They're cheap, they're reliable, and they support the code.

    I use them on my blog and on tons of client sites. They have 24 hour support, too.

  24. Stridesnshapes
    Member
    Posted 4 years ago #

    Thanks.

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