Support » Plugin: Smart Store Manager For Your WooCommerce Shop » [Plugin: Smart Manager for WP e-Commerce] Smart Manager Pro is not loading any Products

  • I bought Smart Manager Pro. It worked a couple of times, but now will no longer load any products. I bought this plug-in because I was led to believe that it would increase my productivity but has failed.
    When I click on the link for Smart Manager, I get a blank screen, no products on the list at all.

    I even tried downloading the most recent updated version of Smart Manager Pro and it fails to load every time.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Ratnakar



    Please submit this issue at

    You’ll get response & solution to your problem quickly.

    Thank you.

    Same issue here! Pro version, blank screen with the message “Reference Error: SM is not defined”. How can I get this to work?



    Add Product button does nothing!

    Same exact problem. Tried to get it running on a completely fresh install with the same data (via backup buddy) and it worked one time and not the second time.

    Spinning my wheels on this one. I get a weird 404 Failed error sometimes, but mostly just a blank page and “Products List is Empty”

    Plugin Author Ratnakar


    As you mentioned, sometimes it shows 404 Failed Error, this might be due to incorrect file/folder permission & if it is like that, then it will definitely lead to empty product list.

    If the issue is not resolved yet, please open a ticket at

    Glad to see that you came back to this thread. Yes, as I said in shutting down my own trouble ticket, my issue was related to a permission error in the wp-content folder. If that folder is 777 instead of 755, SMP is going to choke every time and give “the white screen of death.”

    I figure it’s worth getting out there, since I scoured everywhere online before posting here and chasing down other options. As with every WP issue, this may not be your particular problem, but hopefully it helps some.

    same problem with lite version

    Plugin Author Ratnakar


    This might be due to PHP version. current version of Smart Manager ie. version 2.9 doesn’t support PHP 5.4, but Smart Manager’s next version ie version 3.0 will support PHP 5.4

    When you will release a new version?

    Plugin Author Ratnakar


    It’s in testing phase, it will take around one more week, if everything will be according to plan

    Plugin Author Ratnakar


    If it’s urgent to you, please open a ticket from, we’ll mail you the updated file.



    I have also had this issue, which just happend this week.
    we’re using version 1.1 and php version 5.2.6 with wordpress 3.5
    and mysql 4.1.22.

    Should all folders in the content/uploads section be 755?

    Plugin Author Ratnakar


    Yes, permission for the folder wp-content should be 755. To know more about the folder permission for WordPress you can visit

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘[Plugin: Smart Manager for WP e-Commerce] Smart Manager Pro is not loading any Products’ is closed to new replies.