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Smart Manager for e-Commerce - WooCommerce and WPeC extension
[Plugin: Smart Manager for WP e-Commerce] Smart Manager Pro is not loading any Products (14 posts)

  1. jcsbargainhaven
    Member
    Posted 2 years ago #

    I bought Smart Manager Pro. It worked a couple of times, but now will no longer load any products. I bought this plug-in because I was led to believe that it would increase my productivity but has failed.
    When I click on the link for Smart Manager, I get a blank screen, no products on the list at all.

    I even tried downloading the most recent updated version of Smart Manager Pro and it fails to load every time.

    http://wordpress.org/extend/plugins/smart-manager-for-wp-e-commerce/

  2. Ratnakar
    Member
    Plugin Author

    Posted 2 years ago #

    Hi,

    Please submit this issue at http://www.storeapps.org/support/contact-us/

    You'll get response & solution to your problem quickly.

    Thank you.

  3. marcfuller
    Member
    Posted 2 years ago #

    Same issue here! Pro version, blank screen with the message "Reference Error: SM is not defined". How can I get this to work?

  4. erynjii
    Member
    Posted 2 years ago #

    Add Product button does nothing!

  5. thewzrd
    Member
    Posted 2 years ago #

    Same exact problem. Tried to get it running on a completely fresh install with the same data (via backup buddy) and it worked one time and not the second time.

    Spinning my wheels on this one. I get a weird 404 Failed error sometimes, but mostly just a blank page and "Products List is Empty"

  6. Ratnakar
    Member
    Plugin Author

    Posted 2 years ago #

    As you mentioned, sometimes it shows 404 Failed Error, this might be due to incorrect file/folder permission & if it is like that, then it will definitely lead to empty product list.

    If the issue is not resolved yet, please open a ticket at http://www.storeapps.org/support/contact-us/

  7. thewzrd
    Member
    Posted 2 years ago #

    Glad to see that you came back to this thread. Yes, as I said in shutting down my own trouble ticket, my issue was related to a permission error in the wp-content folder. If that folder is 777 instead of 755, SMP is going to choke every time and give "the white screen of death."

    I figure it's worth getting out there, since I scoured everywhere online before posting here and chasing down other options. As with every WP issue, this may not be your particular problem, but hopefully it helps some.

  8. albertorrent
    Member
    Posted 2 years ago #

    same problem with lite version

  9. Ratnakar
    Member
    Plugin Author

    Posted 2 years ago #

    This might be due to PHP version. current version of Smart Manager ie. version 2.9 doesn't support PHP 5.4, but Smart Manager's next version ie version 3.0 will support PHP 5.4

  10. albertorrent
    Member
    Posted 2 years ago #

    When you will release a new version?

  11. Ratnakar
    Member
    Plugin Author

    Posted 2 years ago #

    It's in testing phase, it will take around one more week, if everything will be according to plan

  12. Ratnakar
    Member
    Plugin Author

    Posted 2 years ago #

    If it's urgent to you, please open a ticket from http://www.storeapps.org/support/contact-us/, we'll mail you the updated file.

  13. Andrew
    Member
    Posted 2 years ago #

    I have also had this issue, which just happend this week.
    we're using version 1.1 and php version 5.2.6 with wordpress 3.5
    and mysql 4.1.22.

    Should all folders in the content/uploads section be 755?

  14. Ratnakar
    Member
    Plugin Author

    Posted 2 years ago #

    Yes, permission for the folder wp-content should be 755. To know more about the folder permission for WordPress you can visit http://codex.wordpress.org/Changing_File_Permissions

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